Carol Rozwell

A member of the Gartner Blog Network

Archives for November, 2009


Do what I say, not what I do

by Carol Rozwell  |  November 18, 2009  |  4 Comments

There is much evidence to suggest that the same techniques used to train animals, either pets or performers, is just as effective with children, spouses and employees. What’s the trick? Positively reinforce the behaviors you want to see continue. The corollary is also true: you need to model the behavior you want others to exhibit. [...]

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What I learned about Twitter this week

by Carol Rozwell  |  November 12, 2009  |  8 Comments

This week, I attended a vendor event. It followed several Gartner events where the attendees used Twitter as an additional channel to experience, participate and make the event their own. What I find significant is that in the course of about a year, microblogging during events has become de rigueur. Admittedly, not everyone attending an [...]

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