Business Continuity

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Entries Tagged as 'Business Resiliency'


Who Is Liable, and For How Much, When Your Third Party Isn’t Available?

by Roberta J. Witty  |  February 4, 2013  |  Comments Off

Friday’s Bank of America outage reminded me of an increasingly frequent question we receive on third party liability due to an operating outage.  The use of cloud service providers is making this question top-of-mind for many organizations. But it’s not just cloud providers that you need to worry about: it’s all of your third party [...]

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What About BYOD, Company-Sponsored Backup and Insurance Policy Considerations? #Sandy #HurricaneSandy #SuperstormSandy

by Roberta J. Witty  |  November 7, 2012  |  2 Comments

With BYOD and telework gaining in adoption in the U.S., the question arises as to how much the employer is willing to provide backup and recovery support for personal devices as well as home-based offices such as generators, backup devices for computers, iPads for easier field-level functioning, dual Internet connections, dual telcom connections et al? I [...]

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A Post from My Colleague Bill Menezes: What Cellphone Carriers Say About Hurricane Recovery #Sandy #HurricaneSandy

by Roberta J. Witty  |  November 7, 2012  |  2 Comments

  Sandy’s impact on mobile wireless service was, if anything, a reminder that the best backup systems will never replace the need for redundant communications channels when it comes to standalone or lifeline services. The FCC indicated that at one point last week up to 25% of the cell sites in affected areas of the [...]

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Location Intelligence: Keeping Track of Covered Assets for Property Insurance Purposes #Sandy #HurricaneSandy

by Roberta J. Witty  |  November 2, 2012  |  Comments Off

I was wondering how insurance companies keep track of all their covered assets and then assess the damage due to catastrophic events such as Superstorm Sandy. Clearly such storms generate tremendous stress on insurance industry operations due to property loss and associated claims submissions. They are overloaded with work in determining coverage and payment associated [...]

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Superstorm Sandy: November 1, 2012 Gartner Blog Post Summary #Sandy

by Roberta J. Witty  |  November 1, 2012  |  Comments Off

One of the things I take seriously as a part of my job is making it easy for Gartner clients to get access to our research in a timely manner. So here is the list of Gartner BCM Blog posts related to Cyclone/Hurricane Sandy. I’ll compile a list every day so that you can easily [...]

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Category: Advisory BCM Process Event Technology     Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

A Post from My Colleague John Morency: Workarea Recovery Provider Assessment Questions #Sandy

by Roberta J. Witty  |  November 1, 2012  |  1 Comment

Workarea Recovery Provider Assessment Questions John P. Morency, Research VP As a result of Superstorm Sandy, we are getting calls from our clients impacted by the storm asking about mobile recovery units, so we thought we would provide some guidelines for evaluating them so that you can choose the correct one for your needs. Mobile [...]

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A Post from My Colleague Allen Weiner: Lack of Social Media May Foil Free Taco Marketing Plan (this is about Hurricane Sandy) #Sandy

by Roberta J. Witty  |  October 31, 2012  |  3 Comments

Lack of Social Media May Foil Free Taco Marketing Plan by Allen Weiner  |  October 29, 2012  |  Submit a Comment Smart digital marketers take into account many contingencies, and often even plan for the unexpected, but a World Series promotion shows the importance of including a social component in a major campaign just in case. Thanks to the heroics [...]

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A Post from My Colleague John Morency: What Can be Learned about Cloud–based Recovery in the Aftermath of Hurricane Sandy #Sandy

by Roberta J. Witty  |  October 31, 2012  |  2 Comments

What Can be Learned about Cloud –based  Recovery in the Aftermath of Hurricane Sandy ??? John P. Morency, Research VP Given that the widespread availability of public cloud-based recovery services is only a few years old at this point, the opportunities to demonstrate their utility following the occurrence of major disaster events had been somewhat [...]

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A Post from My Colleague Jim Duggan: Recurring Lessons Learned from Major Disasters #HurricaneSandy #Sandy

by Roberta J. Witty  |  October 31, 2012  |  Comments Off

In the wake of Sandy,  the Northeast will experience some of the same issues experienced when disasters have struck other major population centers. Disruptions of the scale of Sandy, Katrina, Andrew, the Christchurch earthquake or of the Asian Tsunami’s have lasted months and years. Lessons drawn from more than a few days of disruption include [...]

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A Post from My Colleague French Caldwell: Expect to Hear About How Social Tech Enabled Self Relief in Sandy #HurricaneSandy #Sandy

by Roberta J. Witty  |  October 31, 2012  |  Comments Off

Expect to Hear About How Social Tech Enabled Self Relief in Sandy by French Caldwell  |  October 31, 2012  |  Submit a Comment I expect to hear a lot of stories about social technology keeping people connected in the aftermath of Sandy — just as after Katrina.  However, I am also expecting these stories to take a twist — we [...]

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