For many organizations, engaging external assistance can often be the step needed to develop, mature and modernize a business continuity management program. Gartner’s recent survey of BCM consulting providers and services delivers the information clients need to make informed engagement decisions.
The findings in this research are based on a joint Gartner and Business Continuity Institute (BCI) survey of business continuity management (BCM) consulting firms conducted during the first quarter of 2011. The survey objective was to better understand the breadth and depth of BCM service offerings. It was sent by BCI to its self-identified consultant membership and by Gartner to members on its BCM consultancy list that opted to participate. The survey closed on 4 March 2011.
- Many firms say they cover many BCM disciplines, but terminology varies across industries and countries, and so, misunderstandings are common.
- There is an increased need for consultants with specific skill sets:
- Strategic program development
- Tactical program improvements
- Pragmatic, situation-based expertise
- A strong BCM program cannot be run by consultants alone. Therefore, BCM expertise must be brought in-house to ensure its continuing success.
- Due to the 2008 global financial crisis (GFC), consultant ranks have risen due to the layoffs of BCM professionals, and many of these people have taken jobs as consultants while waiting for a full-time BCM practitioner position.
- Fifty percent of BCM consultancies are small, with one to four full-time consultants onboard.
- Organization certification support is low — 13% of firms surveyed have BS 25999 Lead Auditor certification — in alignment with the existing low level of organizations that have such certification.
- Ninety-two percent of BCM consulting engagements are for planning services.
- Only one-quarter (24%) of BCM consulting firms offer a guarantee for services rendered.
Read the full report here: BCM Consultancy Survey, 2011. You may need to be a Gartner client to access the report.
Category: Uncategorized Tags: Availability Risk, Backup and Recovery, BCM, BIA, Business Continuity Management, Business Continuity Planning, Business Impact Analysis, Business Resiliency, Contingency Planning, Continuity of Operations, COOP, Crisis Management, Disaster Recovery, Emergency Notification, Emergency Preparedness, Incident Management, IT Disaster Recovery, Mass Notification, Operational Risk Management, Pandemic Planning, Recovery Planning, Recovery Plans, Resiliency, Risk Assessment, Supply Chain Risk Management, Workforce Continuity