Business Continuity

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Roberta J. Witty
Research VP
11 years at Gartner
33 years IT industry

Roberta Witty is a research VP in Gartner Research, where she is part of the Compliance, Risk and Leadership group. Her primary area of focus is business continuity management and disaster recovery. Ms. Witty is the role specialty lead for… Read Full Bio

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BCM Planning Tools: What’s Going On?

by Roberta J. Witty  |  August 23, 2010  |  Comments Off

When we published our marketscope analysis report “Marketscope for Business Continuity Management Planning Software”, adoption had been rather stagnant over the prior five years – settling in at approximately 31%. We expect there to be an increase in adoption in the next five years, but it sure seems to be slow.

Complicating adoption is that over the last 12 months, BCM planning tool vendors have had some issues: Office Shadow declared bankruptcy and is now owned by U.K.-based ICM Business Continuity Services Limited (ICM), Phoenix IT Group’s specialist Business Continuity division.

Recently, Gartner has been notified that there are some changes regarding the RecoveryPAC and RiskPAC products – at least in the US. Repeated attempts to contact the reported owner of CPACS LLC – HaXer in the Netherlands, have produced no response. And the web site – www.cpacsweb.com – is no longer in service.

So we are asking you. How has the impact of the termination of CPACS LLC impacted you? Are you supported through another avenue such as a consultancy?   What are your future plans for adopting a BCM planning tool? Are you thinking of switching vendors? Why would you not adopt one?

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