Gartner analysts Pete Basiliere, Richard DeLotto and Roberta Witty published a new First Take regarding continuity plans for mailing and printing: ‘Swine Flu’ Means Test Transaction Document Recovery Plans Now.
New Research: ‘Swine Flu’ Means Test Transaction Document Recovery Plans Now
April 28th, 2009 · 2 Comments
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2 responses so far ↓
1 Bart Carlson // Apr 28, 2009 at 10:56 pm
Great advice! ‘Swine Flu’ should also include testing other transactional document delivery channels including email, fax and text messaging.
2 pbasili // May 1, 2009 at 8:58 am
Good point, Bart. We must consider ALL communications channels, both internal and external. We must ask ourselves “Is your enterprise’s continuity plan up to the potential challenge?”
I’ve been in touch with major technology providers, both print and mail inserting manufacturers. They are prepared to support major print/mail producers should the pandemic mean operators and technicians are unable to report to work or do so in reduced numbers.
Nevertheless, every enterprise must perform its own due diligence now, before labor-intensive operations such as these are impacted.
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