Gartner Blog Network

Tag: 'wiki' Blog Posts

from the Gartner Blog Network

A wiki in the call center. It’s really okay.

by Darin Stewart  |  March 17, 2011

I’m a firm believer in the editorial process.  A formal publication workflow that includes peer-review, fact checking and editorial review goes a long way to ensure quality content.  Gartner follows...

Read more »

What Do You Call The Purposeful Use of a Wiki?

by Anthony Bradley  |  May 14, 2009

This sounds like the opening of a joke so I apologize to those who are reading this expecting a laugh or two :-) This is actually your chance to help...

Read more »

Wikipedia: Web 2.0 Phenomenon or Encyclopedia as Usual?

by Anthony Bradley  |  January 5, 2009

This very interesting post by Aaron Swartz examines who actually adds the value to Wikipedia. It is very worth the read, as are the comments. He takes issue with the...

Read more »

FBI Joins the Federal Government *pedia Movement

by Anthony Bradley  |  September 29, 2008

A Federal Computing Week news piece reports on the FBI starting a Wiki called Bureaupedia for crime-solving information sharing. The piece is very general and it is hard to understand from it...

Read more »

Some digital immigrants "just don't get it", and probably never will

by Gene Phifer  |  September 28, 2008

In talking with lots of clients at Gartner's Web Innovation Summit, held a couple of weeks ago in LA, the difference between digital natives and digital immigrants was reinforced.  As...

Read more »