Gartner Blog Network

Tag: 'social-networks' Blog Posts

from the Gartner Blog Network

Who Ruined Social Media?

by Jenny Sussin  |  April 28, 2016

Someone asked me about Twitter's stock price the other day to which I replied: I know nothing of stocks, but I'll happily tell you who I think is ruining it...

Read more »

Managers! Why are you telling employees you don't want them to collaborate?

by Carol Rozwell  |  April 25, 2016

Collaboration is the oft-stated goal of a myriad of technology deployments from knowledge management to social software to digital workplace. Managers tell Gartner they want to reduce duplicated effort and...

Read more »

Watch your language!

by Carol Rozwell  |  February 10, 2016

I’m working on a presentation about diversity for the upcoming Gartner Business Process Transformation and Management Summit in London next month. As I was designing the presentation, I cataloged some of...

Read more »

Did you really mean to say that?

by Carol Rozwell  |  December 17, 2015

I’ve been attending a multi-day meeting via video conference. What’s become apparent across a series of presentations is how much we rely on militaristic language to convey our thoughts and,...

Read more »

Digital Workplaces Need a Balance of Aptitudes

by Carol Rozwell  |  November 4, 2015

At some point in my childhood I needed glasses. When I got that first pair of spectacles, I began to notice all the other people in my milieu who also...

Read more »

Building a Foundation For Knowledge Sharing

by Carol Rozwell  |  May 4, 2015

It's interesting how knowledge management is one of those topics that periodically re-emerges as a "must-do" program. It seems to happen after an organization struggles with a complex problem that...

Read more »

So You're a Leader in Social for CRM? Prove It.

by Jenny Sussin  |  January 23, 2015

Every year, Gartner develops a piece of research called the Top Use Cases and Benefits of Social for CRM. We look at what our clients are doing, and the innovative...

Read more »

The Spam Playground: Twitter, a Consumer's Perspective

by Jenny Sussin  |  October 27, 2014

The irony of a research analyst responsible for covering business use of popular social media to connect with their consumers, posting a jaded consumer's perspective is not lost on me....

Read more »

Social Media Metrics: 101

by Jenny Sussin  |  October 7, 2014

A wise woman once told me never to mistake activity for achievement and while I heard her, I never really understood her before I came to work for Gartner.  ...

Read more »

Salesforce, Box and Yammer walk into a Gartner conference...See what happens next

by Larry Cannell  |  September 18, 2014

Steve Gillmor, Chris Yeh and Adam Pisoni joined me for a lively discussion about mobile-first, interoperability, freemium, the future of the market and the unpredictability of cloud services at this...

Read more »