Gartner Blog Network

Tag: 'salesforce-automation' Blog Posts

from the Gartner Blog Network

Optimizing Budget and Contract Terms for

by Robert Desisto  |  January 7, 2015

Gartner has recently published two important research best practice frameworks that will help procurement professionals, and IT supporting sales and service professionals negotiate contracts, and select the most cost...

Read more »

The Death of the Laptop

by Robert Desisto  |  October 23, 2012

At Gartner US Symposium, I have done 20 one on one meetings with clients in the first two days. In 18 of the meetings clients used iPads. In only 2...

Read more »

Microsoft Dynamics CRM Q2 2012 Service Update Analysis

by Robert Desisto  |  April 4, 2012

My colleague Michael Maoz and I have just published an Impact Appraisal on the Microsoft Dynamics CRM Q2 2012 Service Update. Key elements of the Microsoft's release are increased mobile...

Read more »

Apply Gartner's Pace Layer Model to Sales Applications

by Robert Desisto  |  July 22, 2011

Gartner's Pace Layer Model can help sales organizations develop an effective, flexible and innovative sales application strategy. I just recently published a research paper on using the Pace Layer model...

Read more »