Gartner Blog Network

Tag: 'saas-cloud-computing' Blog Posts

from the Gartner Blog Network

Mobile Offline: Back to the Future

by Robert Desisto  |  January 8, 2016

Roughly 3 years ago I started receiving Gartner client inquires about support CRM apps supporting mobile offline mode access for smartphones and tablets. The two most common reasons were mobile salespeople needed access...

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Configure, Price, Quote: The market that won’t go away and makes investors millions in the process

by Robert Desisto  |  January 6, 2016

The recent salesforce acquisition of Steelbrick is just the latest in what has been a boon for investors, founders, and employees with equity stakes of acquired CPQ companies. CPQ acquisitions...

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Gartner Special Report: Defining Cloud SaaS Application Risks and Benefits

by Robert Desisto  |  June 29, 2015

Gartner has just released a Special Report: Defining Cloud SaaS Application Risks and Benefits.  The Special Report consists of a number specific research items that will help companies develop and successfully deliver...

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Is the Definition of SaaS that Important?

by Robert Desisto  |  April 30, 2015

I often get calls from clients asking me if particular vendor is a true SaaS vendor or not. The problem is the answer is not that simple. Regardless of the...

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When, and When Not, to Pay the Premium

by Robert Desisto  |  February 21, 2014

One of the top questions Gartner receives from clients evaluating is, why are services so expensive versus the competition? With the recent introduction of's Performance Edition (see...

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Current SaaS Vendors Could Become Legacy Dinosaurs Quicker Than You Think

by Robert Desisto  |  December 2, 2013

It has been popular to discuss the impending doom of on premise software business models. You often hear the on premise vendor’s dependency on large capital purchases make it difficult...

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Do Not Assume SaaS is Pay As You Go

by Robert Desisto  |  October 16, 2013

In recent conversations with Gartner clients I was surprised to see clients are stunned that SaaS vendors do not provide "Pay as You Go" contracts.  SaaS contracts are typically per user...

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New Gartner Vendor Rating Published

by Robert Desisto  |  September 20, 2013

Gartner has released the 2013 vendor rating for All 2012 ratings have been updated and new catagories have been added including Marketing Cloud, Communities, and The vendor rating was developed by...

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Will Enterprises Buy into's New Performance Edition?

by Robert Desisto  |  September 17, 2013

On 12 August 2013, announced its first major pricing and packaging overhaul in eight years by eliminating Unlimited Edition from its portfolio and launching the new Performance Edition to...

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How to Ease the Planning, Sourcing and Implementation of SaaS Projects

by Robert Desisto  |  September 4, 2013

My collegues and I just published a very comprensive Gartner Special Report on planning, sourcing and implementing SaaS Projects. The Special Report has a number of downloadable spreadsheet toolkits to help...

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