Gartner Blog Network

Tag: 'saas-cloud-computing' Blog Posts

from the Gartner Blog Network

Is the Definition of SaaS that Important?

by Robert Desisto  |  April 30, 2015

I often get calls from clients asking me if particular vendor is a true SaaS vendor or not. The problem is the answer is not that simple. Regardless of the...

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When, and When Not, to Pay the Salesforce.com Premium

by Robert Desisto  |  February 21, 2014

One of the top questions Gartner receives from clients evaluating salesforce.com is, why are salesforce.com services so expensive versus the competition? With the recent introduction of salesforce.com's Performance Edition (see...

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Current SaaS Vendors Could Become Legacy Dinosaurs Quicker Than You Think

by Robert Desisto  |  December 2, 2013

It has been popular to discuss the impending doom of on premise software business models. You often hear the on premise vendor’s dependency on large capital purchases make it difficult...

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Do Not Assume SaaS is Pay As You Go

by Robert Desisto  |  October 16, 2013

In recent conversations with Gartner clients I was surprised to see clients are stunned that SaaS vendors do not provide "Pay as You Go" contracts.  SaaS contracts are typically per user...

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New Gartner Salesforce.com Vendor Rating Published

by Robert Desisto  |  September 20, 2013

Gartner has released the 2013 vendor rating for salesforce.com. All 2012 ratings have been updated and new catagories have been added including Marketing Cloud, Communities, and work.com. The vendor rating was developed by...

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Will Enterprises Buy into Salesforce.com's New Performance Edition?

by Robert Desisto  |  September 17, 2013

On 12 August 2013, Salesforce.com announced its first major pricing and packaging overhaul in eight years by eliminating Unlimited Edition from its portfolio and launching the new Performance Edition to...

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How to Ease the Planning, Sourcing and Implementation of SaaS Projects

by Robert Desisto  |  September 4, 2013

My collegues and I just published a very comprensive Gartner Special Report on planning, sourcing and implementing SaaS Projects. The Special Report has a number of downloadable spreadsheet toolkits to help...

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The Right Definition of SaaS Will Reduce Its Business Value Uncertainties

by Robert Desisto  |  August 14, 2013

Often clients call me asking whether a vendor is truly providing software as a service.  Clients ask because some vendors engage in "cloud washing" their offerings. Basically in a desire to...

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Ten Ways to Avoid SaaS Delivery Problems and Protect Your Organization

by Robert Desisto  |  June 21, 2013

Business application managers have a long-term responsibility to protect their company from potential SaaS delivery problems. I recommend 10 best practices to avoid common mistakes that can lead to SaaS delivery issues....

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Salesforce.com's App-Based Pricing Benefits Some, but Is More Expensive for Others

by Robert Desisto  |  April 18, 2013

Salesforce.com changed pricing for Force.com on 4 March 2013, from a per-user, per-month price to a price based on per application, per user, per month. Force.com user-based pricing had basically...

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