Gartner Blog Network

Tag: 'retail' Blog Posts

from the Gartner Blog Network

Retailers, When In A Hole - Stop Digging

by Robert Hetu  |  April 17, 2017

The recent spate of store closings will do nothing but hasten the decline of physical retail, while providing only short term profitability gains. Okay, so I know the US is...

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Retail receives a digital slap in the face: snap out of it!

by Robert Hetu  |  March 27, 2017

It’s time to snap out of band-aid solutions and make the shift to unified retail commerce. The question is as simple as it is complex. Does your company have a...

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Amazon: Do As They Say, Not As They Do

by Robert Hetu  |  February 21, 2017

There was a constant and pervasive theme at NRF 2017 in NYC this past January. It centered around what to do about the threat of Amazon. Great, finally the market...

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2017 CIO Agenda: A Retail Perspective

by Robert Hetu  |  February 15, 2017

Every year, Gartner surveys CIOs and IT executives drawn from the membership of its executive program and other sources to identify key priorities, opportunities and issues. The 2017 Gartner CIO...

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Transforming to Unified Retail Commerce

by Robert Hetu  |  January 23, 2017

Today's retailers must enable and enhance customer lifestyles. Customers expect flexible and consistent shopping between and across retailer's channels. To support unified retail commerce, retail CIOs must help unify execution...

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By 2020, 50% of everyday essential products will be autoreplenished through IoT

by Robert Hetu  |  December 20, 2016

In recent research titled Predicts 2017: Digital Business Elevates the Customer Experience Well Beyond Current Retail Multichannel Capabilities analyst Mim Burt and I discuss the implications of the Internet of Things...

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Lessons From The U.S. Election On Big Data And Algorithms

by Robert Hetu  |  November 10, 2016

The failure to accurately predict the outcome of the elections has caused some backlash against big data and algorithms. This is misguided. The real issue is failure to build unbiased...

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Gartner Retail Research Roundup

by Robert Hetu  |  November 7, 2016

Gartner 2016 Retail Agenda   [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail Business and Technology Trends NEW: Industry Vision: Less Physical Retail Selling Space and Greater Retailer-Manufacturer Collaboration One way...

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View our Retail and CG Symposium Presentations-Gartner on Demand

by Robert Hetu  |  November 7, 2016

[caption id="attachment_872" align="alignleft" width="300"] Gartner 2016[/caption] Top 10 Forces Shaping the Retail and Consumer Goods Industries,  Consumer, market and technology forces are converging to create significant disruption for consumer driven...

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Just Closing Retail Stores Is Not Enough

by Robert Hetu  |  November 4, 2016

As retailers struggle with sluggish like for like store sales many are axing unprofitable stores. This must be part of the strategy however reinvestment in the right things is critical...

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