Gartner Blog Network

Tag: 'retail' Blog Posts

from the Gartner Blog Network

Sears-Kmart: Is there a way?

by Robert Hetu  |  February 9, 2016

Updated 2/9/16: Sears' estimated fourth-quarter results -- its most important quarter of the year, the holidays -- released Tuesday underscore just how dreadfully the company is doing. Same-store sales fell...

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5 Reasons The Amazon Store Makes Sense

by Robert Hetu  |  February 4, 2016

Stores will be a foundation of consumer retail until a majority of things can materialize in our homes through some wonder of physics.  It has seemed obvious for a few...

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Is Fulfillment The Straw That Breaks the Camel's Back?

by Robert Hetu  |  February 1, 2016

Amazon Prime is marketing genus. Like most of you I have a Prime membership and use it a lot. I mean a lot. While I am a good customer of...

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The Sky Is Falling; Retail Bedtime Stories

by Robert Hetu  |  January 28, 2016

Yet another headline came into my email today "Do Macy's Troubles Mean The End Of The Department Store?". The financial markets and pundits are going insane so its time to...

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The Stage is set for Algorithmic Merchandising

by Robert Hetu  |  January 13, 2016

By 2020, merchant leaders will be algorithms, prompting the top 10 retailers to cut up to one-third of headquarters merchandising staff. Predicts 2016: Digital Business Uproots Traditional Retail Revenue Generation Analysis...

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Why Gilt.com Purchase is Great for HBC

by Robert Hetu  |  January 8, 2016

Gilt.com, one of the big names in flash sales, has a great brand and lots of members, although its not clear how many are actual buyers. At $250M this is...

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Retail Comp-Store Sales Becoming A Useless Measure

by Robert Hetu  |  January 6, 2016

I started writing this blog post back in August but never finished.  Not because it wasn't true or important, but wanting to be sure I conveyed the message clearly. The...

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The Danger of Personalized Offers

by Robert Hetu  |  January 4, 2016

Personalized offers are a tricky thing indeed. Apparently one large retailer determined that I would deeply value Rogaine, since it was included in a set of products within an email...

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Goodbye Impulse, Mission Shopping is King

by Robert Hetu  |  December 30, 2015

Changes in shopper behavior are permanently transforming the retail industry.  Of the many drivers of this transformation none has spawned more digital transactions than the specificity of consumer wants.  The ubiquitous...

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IBM Watson Helps Consumers Shop

by Robert Hetu  |  December 4, 2015

Don't miss out on those hot items for Christmas! The IBM Watson Trend App has launched for smart phones, marking a first use of smart machines to directly interact with...

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