Gartner Blog Network

Tag: 'retail' Blog Posts

from the Gartner Blog Network

The Most Terrifying Words In Retail

by Robert Hetu  |  June 12, 2015

What are the most terrifying words in retail? "There is nothing here to buy".  The speaker of these words was none other than my spouse last night in our local Walmart....

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Sears-Kmart: Is there a way?

by Robert Hetu  |  June 9, 2015

Sears on Monday reported that it lost $303 million in its fiscal first quarter that ended May 2, marking its 20th consecutive quarter in the red. Same-store sales fell 10.9%,...

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Retailers Find Success Using Self-Service and Advanced Analytics

by Robert Hetu  |  April 27, 2015

Gartner defines advanced analytics as the analysis of all kinds of data using sophisticated quantitative methods (for example, statistics, descriptive and predictive data mining, simulation and optimization) to produce insights...

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Amazon Retail - Costs Rising Sharply

by Robert Hetu  |  April 24, 2015

This weeks press release by Amazon focused largely on the first breakout of revenue from is web services (AWS) but as a retail analyst I am more interested in the...

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Target and Amazon: Scarcity, Innovation and Execution

by Robert Hetu  |  April 20, 2015

Reading all the very interesting articles and comments about the Amazon Dash button and the Target Lilly Pulitzer collection certainly sparked my interest. The debate around the longevity of the...

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Cool Vendors in Retail 2015

by Robert Hetu  |  April 8, 2015

These Cool Vendors focus on maintaining and growing revenue from customers through a better understanding of how they want to shop across channels and brands. Technologies in this research help...

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For Retail Vanilla is the New Favorite Flavor

by Robert Hetu  |  March 30, 2015

Retailers presenting at a vendor hosted conference last week used the term “vanilla” as a positive or aspirational term when describing their technology implementations and/or implementation plans. I find this...

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Why Behavior Matters

by Robert Hetu  |  March 19, 2015

I had a very engaging call today with a large retailer; we spoke at length about how to understand the customer and to use this understanding to create change. Change...

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Price Optimization Best Practices

by Robert Hetu  |  March 18, 2015

Gartner research conducted in Fall 2014 shows that over 50% of large retailers in the US and UK have implemented price optimization for one or more of the 4 main...

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Apple Watch Doesn’t Fall Far From Kudzu Plant

by Robert Hetu  |  March 16, 2015

The new Apple watch, Apple pay, and the various incarnations of the iPhone are all playing the same game and Apple plays to win. Retailers need to pay attention to...

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