Gartner Blog Network

Tag: 'retail' Blog Posts

from the Gartner Blog Network

‘Twas the Month before Christmas…

by Jennifer Polk  |  November 13, 2015

There are 41 days left until Christmas and the only people more excited than kids are marketers who’ve been busy planning campaigns aimed at driving clicks and conversion. From retail-specific...

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Analytics: Machines Flourish, People Flounder

by Robert Hetu  |  November 2, 2015

The promise of big data is that when advanced analytics are applied to it we can learn new and different things that will allow business to progress. The problem is...

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Walmart Stock Tanks - Give Me A Break

by Robert Hetu  |  October 15, 2015

The wisdom (or lack thereof) of the financial markets eludes me. The largest retailer in the world, generating almost $500B in revenue, reports flat sales and says its heavily investing...

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Dear Retailer, Are You Lying to Me?

by Robert Hetu  |  August 3, 2015

The topic of price matching policies implemented by retailers comes up quite a bit. I can't help but wonder how the customer will view these in the future. Of particular...

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Service Matters When Selling To Millennials

by Robert Hetu  |  July 14, 2015

Forever 21 versus a 20 year old college student: A college student purchases a dress from Forever 21 in a size medium using her debit card. After arriving home she decided...

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Beating the Profits out of Retail

by Robert Hetu  |  July 13, 2015

Frequently I hear discussions around retail that the pricing battles are not a race to the bottom.  When an unprofitable company continues to lead a sector unabated, the erosion of...

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The Most Terrifying Words In Retail

by Robert Hetu  |  June 12, 2015

What are the most terrifying words in retail? "There is nothing here to buy".  The speaker of these words was none other than my spouse last night in our local Walmart....

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Sears-Kmart: Is there a way?

by Robert Hetu  |  June 9, 2015

Sears on Monday reported that it lost $303 million in its fiscal first quarter that ended May 2, marking its 20th consecutive quarter in the red. Same-store sales fell 10.9%,...

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Retailers Find Success Using Self-Service and Advanced Analytics

by Robert Hetu  |  April 27, 2015

Gartner defines advanced analytics as the analysis of all kinds of data using sophisticated quantitative methods (for example, statistics, descriptive and predictive data mining, simulation and optimization) to produce insights...

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Amazon Retail - Costs Rising Sharply

by Robert Hetu  |  April 24, 2015

This weeks press release by Amazon focused largely on the first breakout of revenue from is web services (AWS) but as a retail analyst I am more interested in the...

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