Gartner Blog Network

Tag: 'retail' Blog Posts

from the Gartner Blog Network

Retail's Perfect Storm

by Robert Hetu  |  May 19, 2016

Forces not unlike wind, rain, thunder and lightning have engulfed retailers in the perfect storm. The question on everyone's mind is who will survive the storm and how will it have...

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Macy's Backstage? Where is the Magic?

by Robert Hetu  |  May 16, 2016

Over the weekend I had a very educational visit to a newly opened Macy's Backstage. To build this store Macy's took a large chunk of square footage out of an...

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Consumer-Centric Ecosystems for Consumer Goods Manufacturers and Retailers

by Robert Hetu  |  May 12, 2016

Fellow Gartner analyst Ellen Eichhorn and I partnered on new industry vision research to highlight the changing landscape of retail and consumer goods industries.  Consumer-centric ecosystems will enable manufacturers and...

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Gartner's Cool Vendors in Retail 2016

by Robert Hetu  |  May 6, 2016

Summary Retail CIOs must lead the way by capitalizing on the opportunities enabled by machine learning algorithms. Competitive advantage in digital business will be fueled by the various ways in...

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Careful Retail Leaders, Financial Analysts are Messing With Your Head

by Robert Hetu  |  May 6, 2016

That financial analysts have ulterior motives is no surprise but we are all going to have to live in the marketplace they are influencing. I wish I could say retail...

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Retail Technology Investment - 60% Report Increased Spending

by Robert Hetu  |  April 6, 2016

Technology is top of mind for retailers as they continue to evolve toward unified commerce. Gartner and RIS News recently published the results of the 2016 Retail Technology Survey.  One of...

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Why Amazon Echo Banking is Important to Retailers

by Robert Hetu  |  March 14, 2016

According to American Banker Amazon has partnered with Capital One Bank to provide services through its Amazon Echo device. While this may be a revolutionary step for banking it has far...

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How The OODA Loop Helps Explain Algorithmic Merchandising

by Robert Hetu  |  March 9, 2016

Leveraging algorithms is the only way that merchandising can meet the customer centricity challenges of digital business and the digitalization of retail. Retail merchandisers fight a daily battle to garner...

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PIM and MDM solutions are vital for digital retail success

by Robert Hetu  |  March 4, 2016

Digital retailing requires  active management of product information, images, and attributes. Managing these consistently and effectively is required to ensure the customer has a pleasant shopping experience, yet most pure...

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Sears-Kmart: Is there a way?

by Robert Hetu  |  February 9, 2016

Updated 2/9/16: Sears' estimated fourth-quarter results -- its most important quarter of the year, the holidays -- released Tuesday underscore just how dreadfully the company is doing. Same-store sales fell...

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