Gartner Blog Network

Tag: 'process-improvement' Blog Posts

from the Gartner Blog Network

Employee Adoption Starts with Leadership Empathy

by Elise Olding  |  May 27, 2014

Here’s the scenario… The leadership team at R#*3P Enterprises has been locked in strategy meetings for months, creating a new vision and direction. There have been a lot of heated...

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Introducing BPM Shift – BPM is Dead, Long Live Big Change!

by Elise Olding  |  April 2, 2014

At Gartner we believe that BPM practices as we know them won’t cut it in the future. Tinkering for efficiency has run its course. Digitalization and the Internet of Things (IoT) are just...

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Is A Lack of Accountability Eroding Effectiveness?

by Elise Olding  |  April 29, 2013

Accountability is at the foundation of business success. Many organizations implement technology or new business processes but don't consider their current cultural norms for accountability. What's the cost of overlooking...

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Process Cures Innovation Envy

by Jim Sinur  |  April 24, 2013

See my new blog ...

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Days are Numbered for Rigid Processes

by Jim Sinur  |  April 23, 2013

See my new blog posting

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Jim Sinur is Switching Channels

by Jim Sinur  |  April 22, 2013

It’s been a great run, here at Gartner, but all good things must end. I am retiring as of May 1st, 2013, but I am hoping you follow me to...

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State Healthcare Program Speeds Benefits at Reduced Costs with Business Rules; Success Snippet

by Jim Sinur  |  April 19, 2013

It is nice to hear a story that gets benefits to the needy faster while saving money in the administration of such a set of processes / systems. This examples...

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Mobile Process that Needed Proof of Life - Success Snippet

by Jim Sinur  |  April 12, 2013

Every once in a while you hear of some unique process need. This one was interesting to me, at least. A Proof-of-Life™ service was developed to enable government social services...

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Leveraging Process Discovery to an Outsourcing Company to Increase Revenue–Transformation Tale

by Jim Sinur  |  April 9, 2013

A business process outsourcing (BPO) company, dedicated to service, has maintained a razor-sharp focus on staff productivity and operational  efficiency that continually adds value for its clients. Providing a variety...

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US BPM Conference Buzzes Again in DC

by Jim Sinur  |  April 4, 2013

Despite all the cut backs in government attendance to conferences, even when in town, the US BPM conference still ends up with 515 delegates. With the vendor folks included, the...

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