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by Robert Desisto | December 1, 2015
Our 2016 CRM Sales Predicts looks at four main themes: mobile productivity, big data and analytics, partner experience, and smart machines.
The focus of our mobile productivity predict is to...
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by Ilona Hansen | September 10, 2015
Sales growth is a primary sales goal in most companies. Consequently, improving effectiveness in all sales channels is key. But most of the times we see advice and statements made...
by Chris Fletcher | December 13, 2011
Senior executives consistently rank customer acquisition and customer retention as their #1 and #2 priorities. They put constant pressure on the marketing organization to feed the sales engine, and marketing...
by Chris Fletcher | December 8, 2011
OK, I realize that my first blog didn’t start with the usual ‘Hello, World’ introductions and pleasantries but instead dove into the cold New England waters of e-commerce...
by Gene Alvarez | April 3, 2009
What a week! As the economy goes up and then back down, I am finding that more clients are concerned about thier web sites customer experience. I am not just...