Gartner Blog Network

Tag: 'personas' Blog Posts

from the Gartner Blog Network

The Slippery Slope of Marketing Personalization

by Jake Sorofman  |  June 12, 2015

Conventional wisdom tells us that customers expect a high degree of personalization in their experiences with brands. In many cases, this is undoubtedly true. Most customers rightly expect their preferred...

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Ode to the Marketing Persona

by Jake Sorofman  |  June 9, 2015

Oh, poor, beleaguered persona. You’re hardly given a chance. In an age of data-driven everything. You’re dismissed at first glance. Like a hollow expression. As if drawn from thin air....

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Segmentation Decisions and Personas Need to be Shared Broadly

by Hank Barnes  |  July 12, 2013

In increasing numbers, technology providers are getting more advanced in their segmentation strategies.  They are also using rich personas to define their target user (and sometimes their buyer).   In their...

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Enterprise Architects on Corporate Blogging

by Jeffrey Mann  |  September 15, 2009

I am doing a couple presentations on collaboration and social software at the Enterprise Architecture Summit in London this week, just before the Portal, Content and Collaboration Summit. I just...

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Great UI needed for social software controls

by Jeffrey Mann  |  February 1, 2009

This New York Times article reflects an issue that has been lurking at the back of my mind ever since I started using social media sites like Twitter, Facebook, Flickr,...

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