Gartner Blog Network

Tag: 'operational-leadership' Blog Posts

from the Gartner Blog Network

What are the requirements CIOs expect from a Tier 1 service provider?

by Mark Mcdonald  |  October 16, 2012

A significant uptick in dissatisfaction with service providers is one of the trends I have noticed in the last six months.  Many CIOs are either actively switching service providers, in...

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Smearing the lines between B2B and B2C

by Mark Mcdonald  |  September 26, 2012

The differences between a Business-to-Business (B2B) and Business to Consumer (B2C) business are fading as digital technology; consumerism and competition redefine expectations and the customer experience.  Everyone wants to be...

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In the near future, doing your job may just be the way to lose your job, particularly for IT

by Mark Mcdonald  |  May 25, 2011

What is my job? How do I/we create value in the increasingly global and competitive world?  What is my role in the whole?  These are all questions we face as...

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U.S. Government data center consolidiaton, a start that requires broader change to sustain

by Mark Mcdonald  |  May 4, 2011

Last week, the government announced that it had plans to close 137 data centers out of the 2,094 they currently operate.  The 137 data centers are the first wave of...

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Committing to the resolutions CIOs should make in 2011.

by Mark Mcdonald  |  January 7, 2011

2011 Resolutions that CIOs may make but too often will break as everyone is overcome by events and day to day challenges.  In most years, this situation is regrettable but...

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Reuse really matters – even in the depths of the recession

by Mark Mcdonald  |  October 15, 2010

This summer Gartner Executive Programs and MIT Sloan School’s Center for Information Systems Research (MIT CISR) published a report on the Advantages and Economics and Value of Reuse.  (Executive Summary)...

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Powershift an example of the gap between corporate and consumer tech

by Mark Mcdonald  |  October 7, 2010

Powershift refers to some posts related to the tangible differences between corporate and consumer technology and the implications of these differences on the technology industry. This post provides an example...

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The 5% solution

by Mark Mcdonald  |  September 23, 2010

Royal Dutch Shell was founded more than 100 years ago from the combination of two companies. One of these companies the “Shell” transportation company was based on a simple premise....

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Labor Day in the US means more than a three day weekend

by Mark Mcdonald  |  September 3, 2010

This Monday is the Labor Day holiday in the U.S.  an the unofficial end to summer for North America.  This year Labor day is about as late as it can...

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Wall Street's approach to etiquette illustrates a sign of weak management

by Mark Mcdonald  |  August 1, 2010

Thursday's Wall Street Journal was all a twitter about changes at Goldman Sachs to reduce the use of profanity in emails and other forms of communication. The article points out...

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