Gartner Blog Network

Tag: 'market-perceptions' Blog Posts

from the Gartner Blog Network

You are standing at the end of a road before a small brick building

by Rob Addy  |  January 4, 2013

Now is not the time for retrospectives. Now is not the time for musings of things yet to come. Now is the time for action. Where do you want to...

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Product Support: Fifty Shades of Grey?

by Rob Addy  |  July 9, 2012

Damn, it was stiff. He applied some lubrication to aid his entry. Muscles twitching from the strain, he grunted from his exertions. She was being difficult. But her resistance only...

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Bogus Benchmarking Brings Bedlam!

by Rob Addy  |  March 28, 2012

Benchmarking data is a powerful tool. But it can be misused just as any tool can. Benchmarking data is meaningless unless the comparison is against something very very similar to...

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Support is Trendy Once More

by Rob Addy  |  February 23, 2012

Support is rad. It's hip. It's cool. It's very very trendy... Quite literally in fact. For the first time in over 4 years, Gartner has just published a Market Trends...

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The Joy of Self-Assessment

by Rob Addy  |  January 28, 2012

According to the UK government; “Tax doesn’t have to be taxing”. But I guess they would say that, seeing as they require millions of UK taxpayers to do the paperwork...

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Crack Dealer Rehabilitation - Part 1

by Rob Addy  |  January 24, 2012

It's been almost a week now and my login credentials are still active. Better still, I have not yet been dragged from my bed in the middle of the night...

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The Red Kipper flies at midnight!

by Rob Addy  |  January 20, 2012

...Shsssh! Don't tell anyone, but "they" have inadvertently given me a login and password for the Gartner Bloggers Network. Not too sure who "they" are exactly but whoever they are...

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