Gartner Blog Network

Tag: 'lessons-learned' Blog Posts

from the Gartner Blog Network

A Market of One: A Note to All Innovators

by Jenny Sussin  |  May 13, 2015

Working in technology today is...interesting. The pace of innovation is unlike anything we've ever seen. Seriously, it's unlike anything we have ever seen in the history of mankind. So there...

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So You're a Leader in Social for CRM? Prove It.

by Jenny Sussin  |  January 23, 2015

Every year, Gartner develops a piece of research called the Top Use Cases and Benefits of Social for CRM. We look at what our clients are doing, and the innovative...

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You're Not Alone: The Rule of Three Helps Build Out Your Social Network

by Jenny Sussin  |  January 28, 2014

There are so many things about social media engagement that are deemed to simple to write about anymore. Well ladies and gentlemen, let's get tacky! [caption id="" align="alignnone" width="298"] Tacky,...

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A Christmas Tale of Social Media App Acquisition

by Jenny Sussin  |  December 18, 2013

Almost 18 months back, I wrote a blog post on the pac-manning of the social application market. The big vendors were gobbling up the small vendors and trying to outsmart...

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Your Video Got 100,000 Views? Mine Closed a $3 Millon Deal.

by Jenny Sussin  |  June 25, 2013

Every marketer makes the mistake of equating activity to value at some point in their career. You know what, it's not just marketers: it's everyone. "You left at 5:30? I...

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For the Interns: The Duck Face (and a quick tip for posting to social media)

by Jenny Sussin  |  May 31, 2013

Music for today's reading: Another post in preparation for intern and I-need-to-find-a-job season...we bring you "the duck face..." You know what I mean you iPhone users, you MySpace reformers,...

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For the Interns: If You Give an Intern Control of Your Facebook Page...

by Jenny Sussin  |  May 16, 2013

Let's press play and turn on the speakers for this one because it's nearly summer time and while our interns come to join us, we should listen to some relaxing...

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The Gap Between Social Strategy and Execution

by Jenny Sussin  |  October 10, 2012

There are two points of view that matter when it comes to social marketing execution: the vision of the strategist and the execution of the LOB professional. Execution should be...

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The Admitting-You're-Wrong Dance: Accountability for Social Engagement

by Jenny Sussin  |  July 26, 2012

So Jimmy Kimmel does this thing on his show where he's started having celebrities read mean tweets that were posted in regards to the celebrities. These are definitely worth watching...

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We are the 99%! - How Gartner Customer 360 Set and Reset My Brain

by Jenny Sussin  |  March 19, 2012

I feel like the title of "Lessons Learned" is so boring, don't you? Instead I went "Occupy Wall Street" on you. [caption id="attachment_251" align="aligncenter" width="202" caption="Image from "Technosyncratic""][/caption] For those...

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