Gartner Blog Network

Tag: 'ecommerce' Blog Posts

from the Gartner Blog Network

Target and Amazon: Scarcity, Innovation and Execution

by Robert Hetu  |  April 20, 2015

Reading all the very interesting articles and comments about the Amazon Dash button and the Target Lilly Pulitzer collection certainly sparked my interest. The debate around the longevity of the...

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Cool Vendors in Retail 2015

by Robert Hetu  |  April 8, 2015

These Cool Vendors focus on maintaining and growing revenue from customers through a better understanding of how they want to shop across channels and brands. Technologies in this research help...

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This Holiday Season Will Challenge Assumptions

by Robert Hetu  |  December 11, 2014

There are more than a few highly disruptive changes taking place in retail, as to this there is no doubt. Cyber Monday exploded. Total Thanksgiving weekend spending declined 11% to...

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In Cold Blood: The Murder of Black Friday

by Robert Hetu  |  December 1, 2014

Slowly beaten to death by retailers, black Friday was given a fatal blow by consumers this holiday season. Once a term used to describe the beginning of the period when...

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Me-too is Not a Winning Retail Strategy

by Robert Hetu  |  November 4, 2014

Think of all the great retailers that pioneered new approaches to the market; Amazon, Circuit City, Kmart, Macy’s, Sears Roebuck, and Tesco, to name just a few. Regardless of their...

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Trick or Treat for Retailers this Holiday Season?

by Robert Hetu  |  October 31, 2014

I have been writing extensively on the issues around multichannel pricing for a few years now. As we head into this holiday season there is a clear expectation that price...

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A Profit Hiatus; Let’s Create Real Competition in Retail

by Robert Hetu  |  October 27, 2014

I’ve an idea for the financial markets; adopt a profit hiatus for the public retail business sector for an undetermined future time period.  Does this sound silly? Maybe, but that is exactly the environment that...

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Retailing in the Digital Era Featured at Gartner Symposium

by Robert Hetu  |  September 16, 2014

Gartner’s 2014 Symposium season will include a robust retail track that supports the larger theme of the internet of things and digital business. Here are the details of the sessions offered:...

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The Amazon Story: Don't Worry We'll Make It Up With Volume

by Robert Hetu  |  July 25, 2014

Update 1/29/15: WSJ reports Amazon.com Inc. said its fourth-quarter profit declined less than expected and sales surged 15%, though the e-commerce giant’s spending continued to weigh on its bottom line....

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Is Facebook Moving to be a Social Retailer?

by Robert Hetu  |  July 18, 2014

In 2012 I predicted that “By 2015, a new social shopping retailer will emerge, accounting for 2% of U.S. Tier 1 retail sales”. Candidly I must admit that at the time I...

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