Gartner Blog Network

Tag: 'ecommerce' Blog Posts

from the Gartner Blog Network

Retail Technology Investment - 60% Report Increased Spending

by Robert Hetu  |  April 6, 2016

Technology is top of mind for retailers as they continue to evolve toward unified commerce. Gartner and RIS News recently published the results of the 2016 Retail Technology Survey.  One of...

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How The OODA Loop Helps Explain Algorithmic Merchandising

by Robert Hetu  |  March 9, 2016

Leveraging algorithms is the only way that merchandising can meet the customer centricity challenges of digital business and the digitalization of retail. Retail merchandisers fight a daily battle to garner...

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PIM and MDM solutions are vital for digital retail success

by Robert Hetu  |  March 4, 2016

Digital retailing requires  active management of product information, images, and attributes. Managing these consistently and effectively is required to ensure the customer has a pleasant shopping experience, yet most pure...

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5 Reasons The Amazon Store Makes Sense

by Robert Hetu  |  February 4, 2016

Stores will be a foundation of consumer retail until a majority of things can materialize in our homes through some wonder of physics.  It has seemed obvious for a few...

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Is Fulfillment The Straw That Breaks the Camel's Back?

by Robert Hetu  |  February 1, 2016

Amazon Prime is marketing genus. Like most of you I have a Prime membership and use it a lot. I mean a lot. While I am a good customer of...

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The Sky Is Falling; Retail Bedtime Stories

by Robert Hetu  |  January 28, 2016

Yet another headline came into my email today "Do Macy's Troubles Mean The End Of The Department Store?". The financial markets and pundits are going insane so its time to...

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Why Gilt.com Purchase is Great for HBC

by Robert Hetu  |  January 8, 2016

Gilt.com, one of the big names in flash sales, has a great brand and lots of members, although its not clear how many are actual buyers. At $250M this is...

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Retail Comp-Store Sales Becoming A Useless Measure

by Robert Hetu  |  January 6, 2016

I started writing this blog post back in August but never finished.  Not because it wasn't true or important, but wanting to be sure I conveyed the message clearly. The...

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The Danger of Personalized Offers

by Robert Hetu  |  January 4, 2016

Personalized offers are a tricky thing indeed. Apparently one large retailer determined that I would deeply value Rogaine, since it was included in a set of products within an email...

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Goodbye Impulse, Mission Shopping is King

by Robert Hetu  |  December 30, 2015

Changes in shopper behavior are permanently transforming the retail industry.  Of the many drivers of this transformation none has spawned more digital transactions than the specificity of consumer wants.  The ubiquitous...

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