Gartner Blog Network

Tag: 'ecommerce' Blog Posts

from the Gartner Blog Network

Retail's Perfect Storm

by Robert Hetu  |  May 19, 2016

Forces not unlike wind, rain, thunder and lightning have engulfed retailers in the perfect storm. The question on everyone's mind is who will survive the storm and how will it have...

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Consumer-Centric Ecosystems for Consumer Goods Manufacturers and Retailers

by Robert Hetu  |  May 12, 2016

Fellow Gartner analyst Ellen Eichhorn and I partnered on new industry vision research to highlight the changing landscape of retail and consumer goods industries.  Consumer-centric ecosystems will enable manufacturers and...

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Gartner's Cool Vendors in Retail 2016

by Robert Hetu  |  May 6, 2016

Summary Retail CIOs must lead the way by capitalizing on the opportunities enabled by machine learning algorithms. Competitive advantage in digital business will be fueled by the various ways in...

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Careful Retail Leaders, Financial Analysts are Messing With Your Head

by Robert Hetu  |  May 6, 2016

That financial analysts have ulterior motives is no surprise but we are all going to have to live in the marketplace they are influencing. I wish I could say retail...

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Retail Technology Investment - 60% Report Increased Spending

by Robert Hetu  |  April 6, 2016

Technology is top of mind for retailers as they continue to evolve toward unified commerce. Gartner and RIS News recently published the results of the 2016 Retail Technology Survey.  One of...

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How The OODA Loop Helps Explain Algorithmic Merchandising

by Robert Hetu  |  March 9, 2016

Leveraging algorithms is the only way that merchandising can meet the customer centricity challenges of digital business and the digitalization of retail. Retail merchandisers fight a daily battle to garner...

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PIM and MDM solutions are vital for digital retail success

by Robert Hetu  |  March 4, 2016

Digital retailing requires  active management of product information, images, and attributes. Managing these consistently and effectively is required to ensure the customer has a pleasant shopping experience, yet most pure...

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5 Reasons The Amazon Store Makes Sense

by Robert Hetu  |  February 4, 2016

Stores will be a foundation of consumer retail until a majority of things can materialize in our homes through some wonder of physics.  It has seemed obvious for a few...

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Is Fulfillment The Straw That Breaks the Camel's Back?

by Robert Hetu  |  February 1, 2016

Amazon Prime is marketing genus. Like most of you I have a Prime membership and use it a lot. I mean a lot. While I am a good customer of...

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The Sky Is Falling; Retail Bedtime Stories

by Robert Hetu  |  January 28, 2016

Yet another headline came into my email today "Do Macy's Troubles Mean The End Of The Department Store?". The financial markets and pundits are going insane so its time to...

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