Gartner Blog Network

Tag: 'design' Blog Posts

from the Gartner Blog Network

Call for Participation: Ethnography Within The Enterprise

by Mike Gotta  |  June 6, 2013

Gartner is conducting a research project to better understand the use of ethnography within the enterprise. A series of open-ended conversations with ethnographers, their managers, and related decision-makers will be...

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Steps to Ease Data Center Cooling - Number 2

by David Cappuccio  |  March 25, 2012

Cooling with the data center has become our achilles heal in many cases. Historically the folks in IT had relatively nothing to do with heat or cooling management, this was...

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Steps to Ease Data Center Cooling - Number 1

by David Cappuccio  |  March 23, 2012

Cooling with the data center has become our achilles heal in many cases. Historically the folks in IT had relatively nothing to do with heat or cooling management, this was...

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Customer experience extends beyond quality of service and usability

by Mark Mcdonald  |  February 28, 2012

The customer experience is one of the areas where technology is becoming more important than IT.  TECHNOLOGY > IT. Traditionally the customer experience as been viewed as an issue of...

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Situation is the next step beyond service or solution

by Mark Mcdonald  |  January 27, 2012

Value creation and innovation come from thinking in new ways about organizational offerings.  Over the last 50 years there has been a progression from offerings based on products (things that...

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Why a Good User Interface Might Make Rental Cars Kill Us

by Jeffrey Mann  |  February 14, 2011

Good systems have good user interfaces. They anticipate what we want to do, learn our preferences and foibles; protect us from mistakes. As devices get better at anticipating what we...

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Efficiency, Design and Behavior

by Elise Olding  |  November 23, 2010

A while back I wrote a blog questioning if processes can change behavior. What about design? Think about the iPhone – a work of art, sheer beauty and joy to...

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The iPad and the Enterprise

by Thomas Otter  |  September 10, 2010

I have seen several keynotes from software executives lately. I recollect that all of them had iPads in them.  Seasoned software executives have been getting positively giddy about the iPad....

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GUI gooey

by Thomas Otter  |  June 8, 2010

Next week I'm taking part in a 2 1/2 day workshop for Gartner Enterprise IT leader clients on SAP. We bring together about 40 IT leaders from various companies from...

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Building a New Data Center? How big is big enough?

by David Cappuccio  |  April 17, 2009

This post is the first in a series of questions that need to be asked before embarking on a data center build project. How big is big enough? The first...

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