Gartner Blog Network

Tag: 'crm' Blog Posts

from the Gartner Blog Network

Gartner Publishes the Magic Quadrant Sales Force Automation, 2017

by Tad Travis  |  July 13, 2017

Gartner is pleased to release the newest installment of the annual Sales Force Automation Magic Quadrant.  This year the Magic Quadrant covers 16 vendors. Within this group, Gartner finds a...

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Gartner Releases the CRM Sales 2017 Cool Vendors Report

by Tad Travis  |  May 19, 2017

Colleague Ilona Hansen and I are pleased to announce the newest Cool Vendors for the CRM Sales research practice. We review three vendors with innovative, algorithm-based solutions that improve coaching...

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Failing to Monetize Data? You Can Bank on It.

by Doug Laney  |  November 22, 2016

A few years ago my family decided to move from one of the western suburbs of Chicago to one of the northern townships about 30 miles away. As with anyone...

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Enterprise Apps for Technical Professionals

by Eric Knipp  |  September 30, 2016

I've managed the Application Platform Strategies (APS) team in Gartner for Technical Professionals (GTP) for almost 5 years. During that time, the demand from Gartner clients for technical research that...

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Trapped inside the Magic Quadrant Dot Matrix

by Michael Maoz  |  August 10, 2016

For the past many years Field Service Management has been an area of expertise that has been very rewarding to me and a small team. Our practice at Gartner has...

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Retail Industry Research Focuses on Digital Business Transformation

by Robert Hetu  |  June 29, 2016

CIOs must become trusted advisors to senior management in the digital business transformation journey. They must guide the business on how to deploy a modernized technology foundation to create new...

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New Research: Market Guide for CRM in Pharma and Biotech

by Stephen Davies  |  March 28, 2016

Recently, Gartner published the latest Market Guide for CRM in Pharma and Biotech. This is the second version of this guide focused on defining the CRM market in Pharma and...

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Life Science IT Research - New Blogger

by Stephen Davies  |  January 28, 2016

Hello world! As this is my first post to the Gartner Blog Network, I figure it is only fitting to give you a bit of information about myself. I joined...

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Sales Performance Management Bridges the Gap between Corporate Planning and Sales Execution

by Tad Travis  |  December 18, 2015

I regularly speak with Gartner clients that want to increase their sales efficiency and effectiveness outcomes. While some of these conversations concern strategy, they most frequently ask about sales processes and systems that will: Align their...

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Gartner 2016 CRM Sales Predicts

by Robert Desisto  |  December 1, 2015

Our 2016 CRM Sales Predicts looks at four main themes: mobile productivity, big data and analytics, partner experience, and smart machines. The focus of our mobile productivity predict is to...

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