Gartner Blog Network

Tag: 'community' Blog Posts

from the Gartner Blog Network

If You Build It, Will They Come?

by Jennifer Polk  |  March 17, 2014

Beauty retailer Sephora, recently announced the launch of their proprietary social network—Beauty Board. The site takes advantage of a growing trend toward social media sites focusing on visual and user-generated...

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We are the 99%! - How Gartner Customer 360 Set and Reset My Brain

by Jenny Sussin  |  March 19, 2012

I feel like the title of "Lessons Learned" is so boring, don't you? Instead I went "Occupy Wall Street" on you. [caption id="attachment_251" align="aligncenter" width="202" caption="Image from "Technosyncratic""][/caption] For those...

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Let's Play with Guts!

by Jenny Sussin  |  February 3, 2012

For the record, I considered putting an image of guts here but I recognized it was too disgusting and couldn't expect anyone to read the blog post with guts in...

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Looking forward to social business evolution in 2012

by Carol Rozwell  |  January 11, 2012

This time of year, I like to review what people think is in store for us in the coming twelve months. I've read through lots of material, so I thought...

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Social Media Doesn't Change Business Basics. But.

by Carol Rozwell  |  December 6, 2011

It's interesting how so many client inquires are initially described as questions about social media, but then really turn out to be variations of more traditional issues like collaboration, knowledge...

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KM, Schma-em

by Carol Rozwell  |  November 4, 2011

Any Gartner analyst knows that interest in particular topics waxes and wanes, sometimes for discernible reasons and sometimes we don't know why. This week's topic was knowledge management, or as the aficionados call it, KM. The...

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Bring 1000 Eyes to Bear with Social Media

by Carol Rozwell  |  September 29, 2011

Many of my client conversations at the recently concluded Portals, Content and Collaboration Summit centered on social media. Despite many examples of successful deployments, some organizations are still struggling to...

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Spontaneous Social Adoption

by Carol Rozwell  |  August 18, 2011

In an earlier post Beware: The Seduction of Social, I commented that the "provide and pray" approach for social technology doesn't work. While working on the Business Gets Social scenario...

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Don't Diss the Lurkers

by Carol Rozwell  |  August 8, 2011

Keeping a community vibrant and its members engaged is hard work. Shepherding a community through the stages of its lifecycle from inception to robust interaction takes finesse. Especially when communities...

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Enabling the Employee Dialogue on Social Media

by Carol Rozwell  |  November 8, 2010

In a recent blog post, I discussed the need to give managers tools and training so they can coach employees in the appropriate use of social media for business. The...

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