Gartner Blog Network

Tag: 'bi' Blog Posts

from the Gartner Blog Network

2016 Retail Research Recap

by Robert Hetu  |  July 12, 2016

Gartner's research for the retail industry crosses all major key initiatives. [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail trends and technologies: Hype Cycle for Retail Technologies 2016 Forces not unlike wind,...

Read more »

The Stage is set for Algorithmic Merchandising

by Robert Hetu  |  January 13, 2016

By 2020, merchant leaders will be algorithms, prompting the top 10 retailers to cut up to one-third of headquarters merchandising staff. Predicts 2016: Digital Business Uproots Traditional Retail Revenue Generation Analysis...

Read more »

Gartner Shares Findings from North Pole Inc. Big Data Assessment

by Doug Laney  |  December 16, 2015

Going into the 2015 holiday season, North Pole Inc. (ticker: XMAS), the leading global distributor of presents to good girls and boys, called upon Gartner to assess and advise on its...

Read more »

Retailers Increasing Predictive Analytics Capabilities

by Robert Hetu  |  October 22, 2015

My 2012 research about changing the face and use of analytics in retail reported that less than 15% of large retailers were using predictive analytics. Hopefully we are seeing growth...

Read more »

Cool Vendors in Retail 2015

by Robert Hetu  |  April 8, 2015

These Cool Vendors focus on maintaining and growing revenue from customers through a better understanding of how they want to shop across channels and brands. Technologies in this research help...

Read more »

Why Behavior Matters

by Robert Hetu  |  March 19, 2015

I had a very engaging call today with a large retailer; we spoke at length about how to understand the customer and to use this understanding to create change. Change...

Read more »

Understand Customer Behavior to Win at Retail

by Robert Hetu  |  January 27, 2015

Providing every existing or potential customer with one view of the retailer, where the customer sees no observable difference between experiences across the retailer's channels, is pivotal for success within...

Read more »

Data Visualization: the Medium is the Message

by Tad Travis  |  December 15, 2014

While evaluating a vendor's new data visualization / big data analysis product last week, I reflected upon the process implications of these tools.  Going beyond the obvious impact to the data/information/analysis/insight/action paradigm...

Read more »

Are you optimizing or just rationalizing assortments?

by Robert Hetu  |  October 30, 2014

Shifting consumer trends, driven by digital technology adoption, are creating new business models that are negatively impacting sales results and customer retention for multichannel retailers. This complex multichannel retail environment...

Read more »

New Research on Personalization Highlights the Challenges

by Robert Hetu  |  September 24, 2014

Gartner retail research findings indicate less than 10% of Tier 1 retailers believe they are highly effective at personalization and nearly one-third report having limited or no capability to support...

Read more »