Gartner Blog Network

Tag: 'artificial-intelligence' Blog Posts

from the Gartner Blog Network

Using AI to Drive Smart Automation in Retail

by Robert Hetu  |  May 16, 2017

Retailers must use AI to automate and deliver better decisions and make it possible for associates to be customer experience differentiators.  Multichannel retailers are facing an existential crisis. Consumers' buying...

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Gartner’s Cool Vendors in AI for Banking and Investment Services

by Moutusi Sau  |  May 11, 2017

Artificial Intelligence has taken the world of banking and investment services by storm. The suite of tools available in AI is creating products that reduce the time and increase the...

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Centaur Intelligence: Half-Human, Half Machine

by Svetlana Sicular  |  September 20, 2016

I call the symbiosis of a man and a machine Centaur Intelligence, in which the head is always human: people do at what they excel — curiosity, creativity and compassion....

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Smart Machines - Time for Digital Justice?

by Robert Hetu  |  September 25, 2015

A digital justice system utilizes smart machines to adjudicate based on extensive knowledge and a built in bias toward the presumption of innocence. In its most aggrandized form the digital...

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Human or Chatbot

by Angela Mcintyre  |  May 11, 2011

When I have trouble with a product, I often find myself  on the company's website tracking down how to fix it.  Often the info on the webpages doesn't go deep enough to...

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