Gartner Blog Network

Tag: 'amazon' Blog Posts

from the Gartner Blog Network

Amazon: Do As They Say, Not As They Do

by Robert Hetu  |  February 21, 2017

There was a constant and pervasive theme at NRF 2017 in NYC this past January. It centered around what to do about the threat of Amazon. Great, finally the market...

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Alexa: The First AI Fake News Victim?

by David Yockelson  |  January 13, 2017

The media were all agog last week when a toddler asked Alexa - the voice service built into her Amazon Echo for those asleep at the switch this past Christmas...

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The 1980s Called - They Want Their Retail Strategy Back

by Robert Hetu  |  December 30, 2016

Its taking too long. Visiting a regional mall this week reinforced the urgency of required change in the physical retail customer experience. Other than a few aesthetic changes, and some...

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Making networks more "Googley"

by Andrew Lerner  |  November 29, 2016

We all know that the hyperscale companies like Google, Amazon and Facebook operate very differently from traditional IT shops. The general consensus is that 99% of what they do has...

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Social Commerce a Winner for Some Multichannel Retailers

by Robert Hetu  |  September 20, 2016

Social media is one of five technologies comprising a digital business platform. Its influence on shopper behavior continues to evolve. While some multichannel retailers are learning to navigate the ever-changing...

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2016 Retail Research Recap

by Robert Hetu  |  July 12, 2016

Gartner's research for the retail industry crosses all major key initiatives. [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail trends and technologies: Hype Cycle for Retail Technologies 2016 Forces not unlike wind,...

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Return of the Load Balancers

by Andrew Lerner  |  July 5, 2016

Back in 2009, we declared that Load Balancers were dead. However, a few years back we noticed a resurgence in lightweight/basic load balancers – in essence load-balancers were cool again.  This was...

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Retail Industry Research Focuses on Digital Business Transformation

by Robert Hetu  |  June 29, 2016

CIOs must become trusted advisors to senior management in the digital business transformation journey. They must guide the business on how to deploy a modernized technology foundation to create new...

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Retail's Perfect Storm

by Robert Hetu  |  May 19, 2016

Forces not unlike wind, rain, thunder and lightning have engulfed retailers in the perfect storm. The question on everyone's mind is who will survive the storm and how will it have...

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Careful Retail Leaders, Financial Analysts are Messing With Your Head

by Robert Hetu  |  May 6, 2016

That financial analysts have ulterior motives is no surprise but we are all going to have to live in the marketplace they are influencing. I wish I could say retail...

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