Gartner Blog Network

Category: 'Mobile' Blog Posts

from the Gartner Blog Network

2017 Magic Quadrant for the CRM Customer Engagement Center released.

by Michael Maoz  |  May 8, 2017

After four months of research, surveys both online and on the phone, product demonstrations from 32 software providers, and too many hours in Excel, the 2017 Magic Quadrant for the...

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PWAs Will Impact Your Mobile App Strategy

by Jason Wong  |  March 27, 2017

For the past decade, the debate has raged as to whether the mobile web will dominate or whether mobile apps will prevail. The answer is that they are not mutually...

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Chabots, immersive technologies, and fundamentals of mobile app development

by Jason Wong  |  March 14, 2017

We are less than three months into 2017 and already the Mobile Application Strategies agenda team has produced a number of thought provoking research aligned to our themes of accelerating mobile app...

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Big Things Ahead for Mobile App Strategies in 2017

by Jason Wong  |  January 5, 2017

Mobile apps are not shiny, new toys anymore. They are a must-have technology for any business looking to compete for customers and elevate its workforce. Previously a separate and isolated...

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Mobile app development is not just for coders and programmers

by Jason Wong  |  September 6, 2016

The growth of the rapid mobile app development (RMAD) market shows the pent-up demand for "coding-optional" tools to build apps quickly and cost-effectively. Application development leaders should evaluate and employ...

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What 'Age of the Customer?'

by Michael Maoz  |  August 31, 2016

CEOs cite "Customer Experience" as a topic objective for 2016 and 2017. Now that Big Data has faded as a hype engine, giving way to yet more techno-fueled targets like...

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WhatsApp Removes Wall to Businesses - Businesses Pop Champagne

by Jenny Sussin  |  August 30, 2016

Over the last week or so, there have been a lot of news articles flying around about WhatsApp being open for businesses and businesses are losing their collective minds with...

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Webinar QA 2: Manage Risk & Security in the IoT

by Earl Perkins  |  July 8, 2016

As I stated in a recent blog, I completed a Gartner webinar that is now recorded-- you can find this recording at http://www.gartner.com/webinar/3337817 if you are interested. At the end...

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A Magic Quadrant Parabasis

by Michael Maoz  |  May 4, 2016

The Magic Quadrant for the CRM Customer Engagement Center published this morning ( http://www.gartner.com/document/3306017 - for clients), and though I risk running afoul of the rules in Robert Hartwell Fiske's Dictionary of...

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R&D Cool Vendor Landscaping

by Michael Shanler  |  May 1, 2016

A few days ago, we released the R&D Cool Vendors list.   Similar to selecting the right plants for our yard, filtering the right technology-based vendors for this report required a...

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