Gartner Blog Network

Category: 'web-20' Blog Posts

from the Gartner Blog Network

Social media versus knowledge management

by Mark Mcdonald  |  May 9, 2013

What's the difference between the two? On the surface they sound very similar, particularly for someone who had had experience with knowledge management.  Both involve people using technology to access...

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Every organization is social, but few are social organizations

by Mark Mcdonald  |  October 10, 2011

Organizations consist of people. How well the organization works depends on how these people interact and work together generally along either hierarchical or process lines.  These lines define how the...

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Welcome to "The Social Organization"

by Mark Mcdonald  |  October 3, 2011

Personally we have never been more social.  Online we use social media to connect with friends, share ideas, mobilize support and express our selves. Professionally we remain socially isolated behind...

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Finally, proof that technology creates value, how you should the $1,700 number

by Mark Mcdonald  |  April 4, 2011

Saturday the Wall Street Journal featured a brief article in its ‘number of the week’ section -- $1,700 per person.  That was the amount calculated by Jeremy Greenwood and Karen...

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Book Review: The Dragonfly Effect, a good place to start for people who are new to social media

by Mark Mcdonald  |  February 21, 2011

The Dragonfly Effect is recommended as one of the better books to discuss how social media works and to get advice on how to think about your own initiative. The...

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Making a decision that may upset people? Just ask

by Mark Mcdonald  |  November 12, 2010

We all face the need to make tough decisions mostly around the need to match resources with revenues or results.  That may sound like a fancy way of saying cutting...

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How do you know that you need a wiki?

by Mark Mcdonald  |  November 1, 2010

There's a lot of talk and experimentation regarding social media tools in enterprises.  The other day was talking to an IT leader who shared the following story. He was in...

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The Attention Economy: One of the best books you may never have read

by Mark Mcdonald  |  July 21, 2010

This is the first post in an occasional series called "best business books you may never had heard of but should read.  The idea is that in the rush we...

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Three things to think about as you plan for 2011

by Mark Mcdonald  |  July 5, 2010

Planning has already started for 2011 as people look to define their resources and results in a year of continued transition.  Leaders are looking forward to find growth opportunities, while...

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Its time to take the X out of Gen X

by Mark Mcdonald  |  June 30, 2010

Generational differences get everyone’s attention.  People like to think about generational differences because they easily explain the differences we all face.  They make headlines because the enable one group –...

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