Gartner Blog Network

Category: 'uncategorized' Blog Posts

from the Gartner Blog Network

Product-centric APM: What's in it for me?

by Bill Swanton  |  June 22, 2017

When selling any change, the first question you have to answer for the person you are trying to convince is "What's in it for me?"  Moving from projects to products...

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Learn From the Rise and Fall of Uber's Customer Experience

by Augie Ray  |  June 21, 2017

[caption id="attachment_541" align="alignright" width="300"] Source: Pexels[/caption] For a private company, we sure know a lot about Uber. We know its meteoric rise to become the most valuable "unicorn" in the...

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McDonald's Case Study (Data and Analytics Summit) Brazil - 10 out of 10

by Andrew White  |  June 21, 2017

I sat through an excellent case study at our Data and Analytics Summit in Sao Paulo today.  It was described as a Master Data Management (MDM) case study but, as...

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2017 Strategic Roadmap for Application Strategy

by Deacon Wan  |  June 19, 2017

Sharing one of our very popular and growing questions from clients as most application leaders inherit an ineffective or nonexistent application strategy.     And many IT organizations have a...

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Will Blockchain Help China Catch-up To India In The IT Market?

by Rajesh Kandaswamy  |  June 15, 2017

In enterprise technology outsourcing market, India has been the dominant story in the last two decades. This has led to a flourishing IT services industry and a much smaller one...

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How to Tune your SaaS Business Model

by Steve Crawford  |  June 14, 2017

Three key performance metrics, across different stages of growth, form the foundation of a successful SaaS business model. Technology business unit leaders (especially those new to SaaS) need to understand...

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Reinventing Applications as Products for the Digital World

by Deacon Wan  |  June 13, 2017

Great inventions sometime came from blowing up things.   Are you reinventing your applications and projects? Reinvent and move to the product model.   Customers and employees are expecting digital experiences...

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Gartner's Cool Vendors In Blockchain Platforms

by Rajesh Kandaswamy  |  June 7, 2017

Last month, I wrote a blog post about our research note, ‘Cool Vendors in Blockchain Applications’, where the focus was on business innovations being built on a blockchain foundation. This...

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Product-centric Works For Bimodal

by Bill Swanton  |  June 5, 2017

One of the biggest misconceptions of Gartner's Bimodal IT research is that Mode 1 work continues to use waterfall project management methods and Mode 2 is agile.  Mode 1 work...

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