Gartner Blog Network

Category: 'strategic-planning' Blog Posts

from the Gartner Blog Network

Harnessing the Power of Regret

by Andrew Frank  |  December 2, 2016

Join me at the intersection of computer science, economics, and psychology to consider the multilayered concept of regret. It’s a term that highlights the murky boundary between logic and emotion,...

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New civil infrastructure will be digital to the core

by Mark Raskino  |  December 1, 2016

Following this year's Brexit vote and the Donald Trump election there is a distinct policy shift in British and American politics and economics. The idea of pursuing fiscal stimulus by investing...

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A lack of empathy eventually undercuts all CIO projects on ML, AI, IoT.

by Michael Maoz  |  September 14, 2016

As summer ends in the northern hemisphere, it brings another summer where any popular survey at the shore or chatter with the biking peleton reveal the same reality: there is...

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Managed IoT Services Will Accelerate IoT Adoption

by Eric Goodness  |  September 13, 2016

The number of inquiries for managed IoT services is increasing at Gartner. In fact, I've received a few inquiries where user organizations want 3rd party service providers to Plan-Build-Operate and...

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Trapped inside the Magic Quadrant Dot Matrix

by Michael Maoz  |  August 10, 2016

For the past many years Field Service Management has been an area of expertise that has been very rewarding to me and a small team. Our practice at Gartner has...

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On Call Centers and Dodo Eggs

by Michael Maoz  |  June 22, 2016

Even though there were no Dodo birds on Mauritius or any other part of the planet from the 1800s onward, the mild epithet that one was a dodo bird continued...

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Help the CIO adjust for inattentional blindness

by Michael Maoz  |  June 20, 2016

Perhaps we all found Chabris and Simons' Invisible Gorilla studies amusing: how can 50% of viewers fail to see a gorilla traipsing across a crowded scene? If you are in...

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A Magic Quadrant Parabasis

by Michael Maoz  |  May 4, 2016

The Magic Quadrant for the CRM Customer Engagement Center published this morning ( http://www.gartner.com/document/3306017 - for clients), and though I risk running afoul of the rules in Robert Hartwell Fiske's Dictionary of...

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The Intersection of "Tics" - Politics and Analytics

by Jack Santos  |  April 27, 2016

Interesting comments by former Senate Majority leader George Mitchell (who I will be at a dinner event with Friday night). Towards the end he states that the current U.S. political polarization is due...

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The Secret to Digital Success? Break the Law, but Don't Get Caught...

by Jack Santos  |  April 18, 2016

We've had some discussions about the future of organizations in a digital world, and then reflected on key success points: Uber, Google/YouTube, others.  One of the lessons learned, as voiced...

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