Gartner Blog Network

Category: 'social-technology' Blog Posts

from the Gartner Blog Network

The Best Guarantors of Brand and Reputation Are Good People

by French Caldwell  |  May 1, 2014

Last week my colleagues Andrew Walls, Stessa Cohen and I published the "Regulated Social Media Survival Guide."  While not all enterprises have strict regulations that limit how they can use...

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Praise or Punishment? You Decide -- Take the poll

by French Caldwell  |  January 16, 2014

The comments from readers on this story about two Yale students who built an online course comparison service are as interesting as the story itself.  (Click here for poll.)  Aggregating...

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New FFIEC Guidance on Social Media Risk Management Effective Immediately

by French Caldwell  |  December 13, 2013

The final guidance from the FFIEC on social media risk management for financial institutions has been promulgated.  It is effective immediately.  As I mentioned earlier this year, regulatory guidance of...

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Leaving the Screen Door Open for the G-Man

by French Caldwell  |  July 17, 2013

Colleagues today were discussing again the Snowden revelations about service providers giving governments access to digital business and social media data.  One colleague suggested that we should not use the...

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SMAC in the Middle of the Nexus at LegalTech

by French Caldwell  |  January 30, 2013

I'm on the road this week -- first Boston for client visits and then PwC's industry analyst summit, and now New York for a day at the LegalTech conference.  What...

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Next Up in Financial Services Regulation: Social Media Risk Management

by French Caldwell  |  January 25, 2013

I’ve read through new draft guidance from U.S. financial services regulators on the use of social media.  What struck me most is that instead of taking a compliance and control...

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Expect to Hear About How Social Tech Enabled Self Relief in Sandy

by French Caldwell  |  October 31, 2012

I expect to hear a lot of stories about social technology keeping people connected in the aftermath of Sandy -- just as after Katrina.  However, I am also expecting these...

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