Gartner Blog Network

Category: 'cio' Blog Posts

from the Gartner Blog Network

CRM choices are driven by fear more than hope.

by Michael Maoz  |  May 6, 2015

Working done in Washington DC this week reminded me for the thousandth time why the role of analyst is so wonderful. There was a meeting with a CIO and the senior...

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The Real Case (and scope) for the Chief Data Officer.

by Andrew White  |  May 1, 2015

So like a red rag to a bull, a colleague of mine sent me an article (see Chief Data officer May Go the Way of Chief Electricity Officer) in ComputerWorld that...

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How many cloud types do you know?

by Michael Maoz  |  April 30, 2015

All that it takes is one major rumor about a software company takeover to drive folks into a frenzy. But really: NOW they get excited? Relax - there are only a...

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Pearls of Wisdom from a Chief Data Officer

by Andrew White  |  April 3, 2015

At the close of our 2015 Enterprise Information and Master Data Management summit yesterday Deb Logan hosted a "master mind" interview with Dr. Eugene Kolker, CDO, Seattle Children’s Hospital.  It was an...

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Save us from the experts.

by Michael Maoz  |  April 2, 2015

There is an oft-used quote from Grace Hopper, or better addressed as Rear Admiral (Amazing) Grace Hopper, USN, Ph.D., that goes, "One accurate measurement is worth more than 1,000 experts."...

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Carl Jung speaking to the CIO about CRM.

by Michael Maoz  |  March 25, 2015

If your summer travels take you to the Zürichsee, or, if you are on the upper course, the Obersee, look for the signs for the Bollingen Tower, built in the...

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The Day of the Technician is Over. The Time of the Chief Data Officer has Begun.

by Andrew White  |  March 17, 2015

OK so I am a little over the top with hype.  And I clearly am a fan of the Lord of the Rings movies.  But ignoring all this, I really...

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CRM Providers and the Cobbler's Children

by Michael Maoz  |  March 5, 2015

If you are feeling subversive while creating an RFP for a CRM vendor, visit their website and try out the CRM features that are baked into their site. In theory...

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Digital Humanism and the Necker Cube.

by Michael Maoz  |  March 4, 2015

Everyone who has had a bad fever, sat at a Department of Motor Vehicles, dropped acid, or owned a pet knows that ‘reality’ is a very relative and porous term....

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All of the marketing offers that never came, and some that did….

by Michael Maoz  |  January 23, 2015

Absorb the lesson of the Theseus Ship and you have all of the tools to advise the Marketing team when they ask IT help to create great customer experiences. None...

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