Gartner Blog Network

Category: 'bpm-strategic-planning' Blog Posts

from the Gartner Blog Network

Avoid Change Fatigue in Digital Business Transformation

by Elise Olding  |  July 23, 2014

Too much change. I hear it from clients and conference attendees. It’s causing change fatigue. Change fatigue is characterized by an inertia or paralysis in the organization that affects each...

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One Sure Fire Way to Make A Change Effort Fail - Appoint a Change Agent Leader

by Elise Olding  |  July 15, 2014

It all starts innocently enough. Senior executives have formulated a new strategy, now they need to move that vision to the execution phase. It starts with appointing (aka coercing) an...

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Employee Adoption Starts with Leadership Empathy

by Elise Olding  |  May 27, 2014

Here’s the scenario… The leadership team at R#*3P Enterprises has been locked in strategy meetings for months, creating a new vision and direction. There have been a lot of heated...

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Change Resistance is a Myth!

by Elise Olding  |  April 9, 2014

Yes, that’s right! I believe change resistance is a myth. It’s an easy way for those leading change to blame the organization for not changing. I’m going to suggest that...

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Introducing BPM Shift – BPM is Dead, Long Live Big Change!

by Elise Olding  |  April 2, 2014

At Gartner we believe that BPM practices as we know them won’t cut it in the future. Tinkering for efficiency has run its course. Digitalization and the Internet of Things (IoT) are just...

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Distractions: The Next Stop for BPM

by Elise Olding  |  December 10, 2013

For decades process improvement has focused on efficiency. The thing about efficiency is it is finite. What's next? I think identifying and removing distractions. In a digital world, the process...

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Move to the “3D Employee” and Embrace Well-being

by Elise Olding  |  June 26, 2013

There’s an abundance of chatter these days about employee engagement. It has become the “fix” for many of the ills identified in our workplaces. I would propose that this view...

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Is A Lack of Accountability Eroding Effectiveness?

by Elise Olding  |  April 29, 2013

Accountability is at the foundation of business success. Many organizations implement technology or new business processes but don't consider their current cultural norms for accountability. What's the cost of overlooking...

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Vision Alignment Challenges? Create a Collage

by Elise Olding  |  April 8, 2013

The challenge in many organizations is that we have a strong propensity to jump to the solution.  When the going gets tough merely having a solution in mind doesn’t get...

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Communicate Better - Tell, Listen and Adapt

by Elise Olding  |  March 11, 2013

Just returned from a couple of days visiting executives in some of the leading organizations in Spain. Amazingly, it's not technology that is top of mind for many of these...

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