Gartner Blog Network

Category: 'applications' Blog Posts

from the Gartner Blog Network

CRM Providers and the Cobbler's Children

by Michael Maoz  |  March 5, 2015

If you are feeling subversive while creating an RFP for a CRM vendor, visit their website and try out the CRM features that are baked into their site. In theory...

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Caching and Silver Bullets

by Eric Knipp  |  March 5, 2015

"There are no silver bullets in software engineering" is a well worn phrase since it was first coined by Fred Brooks in the eighties. Although most developers probably don't know where...

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Digital Humanism and the Necker Cube.

by Michael Maoz  |  March 4, 2015

Everyone who has had a bad fever, sat at a Department of Motor Vehicles, dropped acid, or owned a pet knows that ‘reality’ is a very relative and porous term....

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APM Technology Needs to Provide More Joy

by Cameron Haight  |  March 3, 2015

So, I've been at my new role for about a month now and I'd like to share with you some observations that I've made with respect to the APM marketplace....

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Enterprise Information and Master Data Management (MDM) Summit Q&A

by Andrew White  |  February 7, 2015

We have in hand a number of questions from attendees from last year’s summit that were handed in at the closing keynote.  We have also received questions from those inquiring...

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Back to the Future

by Cameron Haight  |  February 3, 2015

As some of you know by now, my colleague Jonah Kowall (@jkowall) has announced that he is leaving Gartner for an opportunity in the vendor community. When this was announced...

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Cloud Applications: Proper Prior Planning Prevents Proprietary Penalization

by Eric Knipp  |  January 28, 2015

If you're considering the cloud for custom application development, you're probably licking your chops over its promise of rapid time to value, smooth scalability and the prospect of delegating the management of...

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All of the marketing offers that never came, and some that did….

by Michael Maoz  |  January 23, 2015

Absorb the lesson of the Theseus Ship and you have all of the tools to advise the Marketing team when they ask IT help to create great customer experiences. None...

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Customer Service is the God Particle.

by Michael Maoz  |  January 13, 2015

The official 2015 Customer Engagement Center Magic Quadrant kicks off in another week, though it is more de jure than de facto, as it a living creature that updates from...

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CIOs can be supply specialists or maestros of innovation. Who are you?

by Michael Maoz  |  January 8, 2015

In the military, one of the more interesting jobs is the supply specialist who keeps the armory and warehouses stocked. These wonderful folks, usually infectiously enthusiastic and salty of tongue, are...

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