by Bill Pray | September 14, 2011 | Comments Off
If you ask an IT professional to define presence, you may get something along the lines of: What Is Presence? The term “presence” is frequently associated with instant messaging (IM). The basic definition for presence is information that conveys the ability and interest of a user to communicate with another user (or users). For many [...]
Comments Off
Category: Communication Tags: Chat, Facebook, GoogleTalk, instant messaging, presence, SMS, Windows Messenger, Yahoo Messenger
by Bill Pray | December 14, 2010 | 2 Comments
It has been a little over two years since the acquisition of PostPath and Jabber by Cisco, with not much to show. When Cisco acquired PostPath, I blogged about how it will not be easy for Cisco and that they have to answer the questions of why and how for enterprises: Another 800 LB Gorilla [...]
Category: e-mail Tags: Cisco, Cisco Systems, instant messaging, Jabber, PostPath
by Bill Pray | September 17, 2010 | 1 Comment
When evaluating or discussing unified communications (UC), one of the first marriages of communications and collaboration technology that resonates with IT and users alike is that of e-mail, instant messaging (IM), and web conferencing. However, there are issues that an enterprise needs to consider when choosing to implement this integration. So, I thought I would [...]
Category: unified communications Tags: e-mail, instant messaging, unified communications, web conferencing
by Bill Pray | August 5, 2010 | Comments Off
“RIP Google Wave” is the headline from CNN today, with the first line of the article stating “Google’s attempt to reinvent e-mail has fizzled.” And, therein lies the problem. Had that idea not been part of the core from the start, Wave might have had a chance. Conceptually I like Google Wave, however the approach [...]
Comments Off
Category: e-mail Tags: e-mail, Gmail, Google, IBM, instant messaging, Project Vulcan, SaaS
by Bill Pray | May 14, 2010 | Comments Off
My recent travels to visit with customers has prevented me from getting started on GBN, as my team members from the Collaboration & Content Strategies team – Guy, Craig, Mike, and Larry – have done. So, I will quit lagging behind and start contributing. I… … am an analyst in the Collaboration & Content Strategies team in Gartner for [...]
Comments Off
Category: Uncategorized Tags: Bill Pray, Burton Group, e-mail, instant messaging, unified communications, web conferencing
