Bill Pray

A member of the Gartner Blog Network

Entries Tagged as 'Communication'


Marketing 101 & 3CS: Children and Puppies

by Bill Pray  |  May 1, 2012  |  Comments Off

Marketing loves to use children and puppies (or other cute animals). With the rise of social networking, the enterprise communication, collaboration, content and social (3CS) software vendors are not immune to marketing with children and puppies when it comes to touting the benefits of their social capabilities. Children and puppies make great, feel good social […]

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Category: Strategic Planning     Tags: , , , , ,

Enterprise Instant Messaging: Going, Going, Gone?

by Bill Pray  |  April 25, 2012  |  Comments Off

Successful implementation of enterprise IM has hinged on the use case. If use cases are found that the users adopt and value, then EIM becomes important. Understanding use cases, business benefits, and technical architecture leads to optimized implementation. EIM implementation can be complex and cause the IT department to wonder if the benefit is worth […]

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Category: Instant Messaging     Tags: , , , ,

Calendaring is Broke

by Bill Pray  |  March 21, 2011  |  Comments Off

I have asserted that calendaring is broke in previous blogs: Separating Calendar from E-mail A Novel Idea from Dilbert Calendars: A Personal Tool in an Enterprise World Time is Money Email is tightly integrated with calendar. However, the calendar functionality in email is based on the old paradigm of the paper planner – a paradigm […]

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Category: Communication     Tags: , ,

Search Warrants for E-mail

by Bill Pray  |  January 27, 2011  |  Comments Off

The roiled waters of legal precedence for e-mail were stirred again with the Sixth Court of Appeals recently ruling that police must obtain a search warrant before accessing e-mail stored by an Internet Service Provider (ISP). Below are some interesting quotes from the opinion issued by the court (http://www.ca6.uscourts.gov/opinions.pdf/10a0377p-06.pdf): “Warshak enjoyed a reasonable expectation of […]

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Category: Cloud Communication e-mail     Tags: , , ,

Disconnected For a Week

by Bill Pray  |  January 12, 2011  |  1 Comment

I was fortunate enough to spend the last week on vacation. As part of my vacation, I tried something I haven’t managed to do ever since I became involved in IT more than 15 years ago: I disconnected for an entire week – 7 entire days without internet, e-mail, text messaging, and telephone. The experience […]

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Category: Communication     Tags: ,