by Bill Pray | January 21, 2013 | Comments Off
Join me on Wednesday this week for a presentation on guidance for evaluating your SaaS providers: Please join for a complimentary Gartner webinar. Wednesday, January 23, 2013 Evaluating Public SaaS Cloud Providers Presented by: Bill Pray EST: 10:00 a.m. & 1:00 p.m. | PST: 10:00 a.m. | GMT: 15:00 & 18:00 The promise of utility [...]
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by Bill Pray | January 9, 2013 | Comments Off
It is interesting to note that the term bucket is used in several ways with technology. Wikipedia lists the technical uses of the term bucket. Bucket is also a useful metaphor when trying to figure out how to evaluate a software as a service (SaaS) provider and solution. What are the “buckets” for evaluation requirements? [...]
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by Bill Pray | November 12, 2012 | Comments Off
Shamelessly borrowing a bit from Shakespeare – SaaS or on-premises? That is the question. This question is becoming more common place regarding applications that have been previously restricted to or best deployed in an on-premises software implementation. The answer requires a two-pronged evaluation: 1. Identification of the enterprise’s requirements for the application 2. Evaluation of [...]
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by Bill Pray | May 1, 2012 | Comments Off
Marketing loves to use children and puppies (or other cute animals). With the rise of social networking, the enterprise communication, collaboration, content and social (3CS) software vendors are not immune to marketing with children and puppies when it comes to touting the benefits of their social capabilities. Children and puppies make great, feel good social [...]
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Category: Strategic Planning Tags: 3CS, Bill Pray, Collaboration, Communication, Content, Social business
by Bill Pray | April 25, 2012 | Comments Off
Successful implementation of enterprise IM has hinged on the use case. If use cases are found that the users adopt and value, then EIM becomes important. Understanding use cases, business benefits, and technical architecture leads to optimized implementation. EIM implementation can be complex and cause the IT department to wonder if the benefit is worth [...]
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Category: Instant Messaging Tags: activity stream, Bill Pray, Communication, instant messaging, social software
by Bill Pray | April 18, 2012 | Comments Off
A picture is worth a thousand words – in this case pretty much literally. One of the methodologies we use to conduct research in Gartner for Technical Professionals is something that was developed and refined by our group over the last few years called “Field Research.” This picture is from the field research I led [...]
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Category: Cloud Strategic Planning Uncategorized Tags: Bill Pray, Catalyst, cloud, field research
by Bill Pray | July 15, 2010 | 3 Comments
Okay, so I said in the previous post that “It depends.” But that doesn’t really help you much. However, it does set the stage for the caveat that “your mileage may vary.” When determining e-mail costs, it is important to look beyond the licensing costs and to also use, at the least, a three year [...]
Category: Applications Tags: Bill Pray, Burton Group, costs, e-mail
by Bill Pray | July 6, 2010 | Comments Off
With the growing interest and piloting of software-as-a-service (SaaS) e-mail by enterprises, one of the primary questions that is asked (or should be asked) is how much does e-mail cost? One of the interesting impacts of Google’s market entrance into enterprise e-mail with Google Apps for Messaging is the discussion it has created around what [...]
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Category: Applications Tags: Bill Pray, Burton Group, e-mail
by Bill Pray | June 3, 2010 | Comments Off
Blogger: Bill Pray Recent research and work with my counterparts in our Data Center Strategies team has led me to a conclusion and recommendation that might seem aggressive to died-in-the-wool, tried-and-true, e-mail server administrators: Enterprise production e-mail servers should be deployed virtualized by default (meaning that it should be an exception backed by specific technical [...]
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Category: virtualization Tags: Bill Pray, Burton Group, e-mail, virtualization
by Bill Pray | May 14, 2010 | Comments Off
My recent travels to visit with customers has prevented me from getting started on GBN, as my team members from the Collaboration & Content Strategies team – Guy, Craig, Mike, and Larry – have done. So, I will quit lagging behind and start contributing. I… … am an analyst in the Collaboration & Content Strategies team in Gartner for [...]
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Category: Uncategorized Tags: Bill Pray, Burton Group, e-mail, instant messaging, unified communications, web conferencing
