Gartner Blog Network

Posts from Date:   2010-8

Unified Communications – The Pitch, The Promise, The Practicality

by Bill Pray  |  August 26, 2010

Welcome to the three Ps of unified communications technologies: The Pitch “consistent unified user interface and user experience across multiple devices and media types” “to simplify and integrate all forms of communications in view” Wikipedia – http://en.wikipedia.org/wiki/Unified_communications “provides a seamless flow between the work your employees do and the people they need to connect with […]

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The Amazing SaaS E-mail Race – Gartner Featured Research

by Bill Pray  |  August 18, 2010

My colleagues at Gartner IT Leaders have published some featured research on Cloud eMail & Collaboration. This is great stuff. The interview with Matt Cain provides insight into the challenges and issues organizations are facing when considering using SaaS e-mail. Matt hits the nail on the head when he says the first place to start […]

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The Amazing SaaS E-mail Race Update: IBM Achieves Multi-Tenancy

by Bill Pray  |  August 12, 2010

Software-as-a-service (SaaS) e-mail continues to be a hot topic for me when I talk with various enterprises, both in terms of viability and market players. Enterprises are seeking to strategically leverage SaaS e-mail to reduce costs and management for e-mail services. This week, IBM improved it’s ability to compete in what I call “The Amazing […]

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Google Wave – Not an E-mail Replacement

by Bill Pray  |  August 5, 2010

“RIP Google Wave” is the headline from CNN today, with the first line of the article stating “Google’s attempt to reinvent e-mail has fizzled.” And, therein lies the problem. Had that idea not been part of the core from the start, Wave might have had a chance. Conceptually I like Google Wave, however the approach […]

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