Gartner Blog Network

Entries Categorized as 'BPM'

Doing B2B? E-Commerce? Cloud computing? Don’t forget – its about PROCESS

by Benoit Lheureux  |  October 7, 2009  |  2 Comments

I am a stickler for doing things *in context*. Ask my wife – she’ll be cooking and ask me to fetch the cooking wine and I’ll ask her “why?”. That’s right – asking for context when her stir-fried shrimp are already turning color is simply unnecessary – and annoying. But when you’re doing business activities […]


Category: BPM Business Process Networks Cloud Cloud Computing EDI Integration     Tags: , , , , , ,

Politics and Ignorance: No friends of B2B

by Benoit Lheureux  |  June 14, 2009  |  6 Comments

Gee, whatta surprise — the biggest barriers to B2B integration is people — not technology


Category: BPM Cloud Computing Integration SaaS Integration     Tags:

When to Use a BPM Suite

by Benoit Lheureux  |  March 25, 2009  |  3 Comments

Last week I sat with ½ dozen attendees of our Gartner Business Process Management Summit here in San Diego at one of our so-called “Analyst / User Roundtable” discussions. With just a little facilitation this lively group of folks from diverse industry backgrounds came up with a simple set of guidelines for determining “When to […]


Category: BPM     Tags: