Benoit Lheureux

Last week I sat with ½ dozen attendees of our Gartner Business Process Management Summit here in San Diego at one of our so-called “Analyst / User Roundtable” discussions. With just a little facilitation this lively group of folks from diverse industry backgrounds came up with a simple set of guidelines for determining “When to [...]

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Benoit Lheureux is Research Vice President of Gartner Research and Agenda Manager for the Application Platforms (Middleware) Research Area. His research focuses on application and process integration in multi-enterprise (business-to-business) scenarios. Benoit has 30 years of experience in the IT industry. Prior to Gartner he was a senior architect for BeXcom, helping to design multienterprise [...]

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The CEO of a respectable mid-sized supply chain integration company has a clever schtick to convince prospective customers that they don’t *want* to do B2B integration themselves – he keeps a pile of thick plastic binders stuffed with various retailer EDI implementation guides in his executive conference room.
EDI specifications are generally heavyweight – often 25 [...]

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