Benoit Lheureux

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Archives for March, 2009

When to Use a BPM Suite

by Benoit Lheureux  |  March 25, 2009  |  3 Comments

Last week I sat with ½ dozen attendees of our Gartner Business Process Management Summit here in San Diego at one of our so-called “Analyst / User Roundtable” discussions. With just a little facilitation this lively group of folks from diverse industry backgrounds came up with a simple set of guidelines for determining “When to […]


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About Me

by Benoit Lheureux  |  March 19, 2009  |  Comments Off

Benoit Lheureux is Research Vice President of Gartner Research and Agenda Manager for the Application Platforms (Middleware) Research Area. His research focuses on application and process integration in multi-enterprise (business-to-business) scenarios. Benoit has 30 years of experience in the IT industry. Prior to Gartner he was a senior architect for BeXcom, helping to design multienterprise […]

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SaaS APIs are Retro – You Know, Just Like EDI

by Benoit Lheureux  |  March 17, 2009  |  5 Comments

The CEO of a respectable mid-sized supply chain integration company has a clever schtick to convince prospective customers that they don’t *want* to do B2B integration themselves – he keeps a pile of thick plastic binders stuffed with various retailer EDI implementation guides in his executive conference room. EDI specifications are generally heavyweight – often […]


Category: SaaS Integration     Tags: