Gartner Blog Network

Benoit J. Lheureux
Research VP
8 years at Gartner
31 years IT industry

Benoit Lheureux is a research VP in Gartner Research and agenda manager for the Application Infrastructure group. He focuses on three areas: application integration, middleware and B2B e-commerce, with the emphasis on the latter. Read Full Bio

Liaison Acquires Hubspan — And Other B2B Claim Stakes

by Benoit Lheureux  |  August 23, 2012

In recent years the B2B market segment has been fairly active — see Update on The B2B Frenzy and IBM Acquires Sterling Commerce — And Ups the Ante on B2B. Activity tends to occur in waves, and the last few months have been very active: Liaison Acquired Hubspan — this week.  Anyone following this provider […]

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Internal CSB Role Creates New Value for IT Org

by Benoit Lheureux  |  August 22, 2012

Here in Australia at our AADI event I just hosted an “analyst user round-table” (think: analyst-facilitated IT Leader discussion) on the topic of cloud services brokerage. Was a small, passionate-about-talking-cloud group of folks — without knowing it we ran 15 minutes long on a 45 minute session and the Events staff eventually kicked us out […]

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1,000 Gartner Clients Served (!)

by Benoit Lheureux  |  July 11, 2012

Yesterday I completed a call on the topic of EDI and B2B integration with a client and coincidentally also achieved a professional milestone: the client, La-Z-Boy Inc. (named with permission — thank you!), was the 1,000th Gartner client I’ve served Rather than mark the event by ringing a bell, introducing live-band music and showering our […]

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Are Nine Solution Patterns for Integration Brokerage Enough?

by Benoit Lheureux  |  March 13, 2012

When is enough, enough? Yesterday I published research that enumerates and describes nine different integration brokerage  (IB) solution patterns — Integration Brokerage Solution Patterns Address Many Integration Problems (subscription required). For those not familiar with the term “integration brokerage”, its a form of IT outsourcing for integration project implementation and management — think: Managed Services […]

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Your ‘Throat to Choke’ For Cloud Consumption – Cloud Services Brokerage – Is Within Reach

by Benoit Lheureux  |  December 13, 2011

Every company that consumes Cloud services from multiple providers must address a simple multi-sourcing decision: “Who’s throat are you going to choke”?  CSB is not always the answer since many companies can and will consume cloud directly. No problem. But for companies that lack — or don’t want to be responsible for — Cloud-native technology, skills, […]

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Cloud: Proceed With Caution — Brokerages Can Help

by Benoit Lheureux  |  June 20, 2011

July 19th update — updated below with reference to 2nd of two CSB case studies, on Mohawk – bjl June 28th update — updated below with reference to 1st of two CSB case studies, just published — bjl ————————————————— Original post follows: I’ve just returned to the US from London where we held our annual Application […]

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EDI is HOT. No, really!

by Benoit Lheureux  |  March 25, 2011

File this under “random datapoints on B2B”, or “things that make you go, ‘hmmmmm’…” In the last few days I’ve had 3 research inquiries with Gartner clients on the IT topic:  EDI. And I mean, very specifically, “EDI”. Here’s the actual “Subject” submitted by clients captured from of our internal Gartner research inquiry tracking tool … […]

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How Many SaaS Apps – and Trading Partners — Are YOU Integrating?

by Benoit Lheureux  |  January 31, 2011

I have been having more discussions with clients lately about integrating SaaS functionality from multiple providers. One recently described integrating five different SaaS applications. Many IT-savvy clients leverage a combination of on-premise or cloud-based integration technology to implement the solution themselves (e.g., using Boomi, IBM, Informatica, iWay, Jitterbit, Microsoft, Pervasive, WebSphere, Tibco, etc.). Although these […]

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2011 Predictions for Integration, B2B and Cloud Services Brokerage

by Benoit Lheureux  |  January 10, 2011

In the run-up to Year-End 2010 my colleagues and I published our annual 2011 Predicts reports, featuring a wide range of predictions related to integration, B2B and cloud computing. These Predicts 2011 Reports include (subscription required): Predicts 2011: Cloud Computing Is Still at the Peak of Inflated Expectations Predicts 2011: Application Integration: A Nimble Veteran […]

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Cloud Services Brokerages: The Dawn of the Next Intermediation Age

by Benoit Lheureux  |  November 8, 2010

 What do you believe? Will every company on earth *always* consume Cloud services directly? Governance. Integration. Security. Just a few of the issues companies must address when consuming Cloud services (not the easier browser-based services, the more sophisticated API-based Cloud services — for an example checkout http://developer.force.com/). Before you object, … YES … I get […]

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