by Avivah Litan | June 17, 2010 | 3 Comments
Banks and other companies who rely on knowledge based authentication – the process that asks users ‘secret’ questions that only the legitimate can presumably answer – are in a quandry because fraudsters are answering those questions successfully all too many times. These are those questions where you have to scratch your head and jog your [...]
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by Avivah Litan | June 4, 2010 | Comments Off
I just got back from visiting some banks in Italy. The culture is very different there than it is with the U.S. banks. For starters, European banks extensively use mobile technology for customer alerts and authentication. But equally or more striking to me is their stronger interest in integrating security and fraud/risk management staff and [...]
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