Gartner Blog Network

Andrew White
Research VP
8 years at Gartner
22 years IT industry

Andrew White is a research vice president and agenda manager for MDM and Analytics at Gartner. His main research focus is master data management (MDM) and the drill-down topic of creating the "single view of the product" using MDM of product data. He was co-chair… Read Full Bio

When Self-Service Isn’t

by Andrew White  |  August 31, 2017

I just this week for a 1-1 with an attendee at our Latin American Gartner CIO Summit here in Cancun, Mexico.  We were exploring how to gain improvements in the use of information to drive better business outcomes.  We focused on the use of business intelligence and analytics solutions. The attendee said something that caught […]

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March of the Robots Changes Who Wins and Who Loses

by Andrew White  |  August 31, 2017

I noted an interesting article in last weekend’s FT US print edition – titled. “March of the Robots Shakes Up Logistics Sector“.  This was an in depth look at the impact on Amazon’s business and specifically its logistics capability with the impact of robots and increased automation.  The source of the robot innovation stems from […]

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More on Quants and the Risks with AI

by Andrew White  |  August 29, 2017

  I never even knew what a “quant quake” was, until Sunday last.  I was reading my US print edition of the Financial Times and there was an article titled, “A Decade on, the quant quake still has much to teach us“.  It turns out that I did know of the event to which the […]

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Amazon and Whole Foods – The Miseconomics of Competition or the Economics of Miscompetition?

by Andrew White  |  August 29, 2017

In Digital Platforms Force Rethink in Competition Theory I expanded on an FT opinion piece that expressed the concern that digital (multi-sided platforms) will force a rethink of the law and forms of competition.  One of the points I noted is what is generally refereed to in the press as “winner takes all” economics.  The idea […]

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New Data and Analytics Research: GDPR and Increased Business Value

by Andrew White  |  August 29, 2017

My colleagues Lydia Clougherty Jones and Roxane Edjlali just published Data and Analytics Leaders Can Leverage GDPR for Increased Business Value. Business stakeholders’ important but narrow focus on GDPR security obscures GDPR opportunity. Data and analytics leaders should extend the work of security leaders by leveraging GDPR consent requirements to acquire flexible data rights and […]

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Spotlight on Oracle: ERP/HCM Hosting, SOD Controls Monitoring, and Midmarket IT Outsourcing Services

by Andrew White  |  August 29, 2017

Spotlight on Oracle – Highlights new research that covers or relates to Oracle.  For an overall view of Oracle, check out the new Oracle Vendor Rating. David Groombridge and colleagues just published Oracle Cloud Offerings Force a Re-evaluation of the ERP and HCM Hosting Strategy. The launch of multiple Oracle cloud offerings has expanded buyers’ choices and disrupted the […]

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Spotlight on Oracle: The Elusive Magic Quadrant for CRM

by Andrew White  |  August 25, 2017

Spotlight on Oracle – Highlights new research that covers or relates to Oracle.  For an overall view of Oracle, check out the new Oracle Vendor Rating. Ed Thompson just updated the The Elusive Magic Quadrant for CRM. Gartner does not provide one all-inclusive Magic Quadrant for customer relationship management. This research explains our approach, and points out how application […]

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It is all in the name – What does “Data and Analytics” Mean?

by Andrew White  |  August 25, 2017

In my line of work you get to see a lot of marketing hype.  I even used to work in marketing, so I had the pleasure of thinking up ideas for how to explain something I thought was different and new. The world of data and analytics is no different.  And it just as complex […]

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New Data and Analytics Research: Toolkit: RFP for Data Science and Machine-Learning Platforms

by Andrew White  |  August 24, 2017

Peter Krensky and colleagues just published Toolkit: RFP for Data Science and Machine-Learning Platforms. This Toolkit contains request for proposal templates for data science and machine-learning platforms. These templates represent a starting point for companies defining their objectives and capabilities for selecting a data science and machine-learning platform vendor. While you can “rate” this note online, […]

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Spotlight on Oracle: Cloud HCM Suites, CRM Lead Management, and Privileged Access Management

by Andrew White  |  August 24, 2017

Spotlight on Oracle – Highlights new research that covers or relates to Oracle.  For an overall view of Oracle, check out the new Oracle Vendor Rating. Ron Hanscome and colleagues just published the Critical Capabilities for Cloud HCM Suites for Midmarket and Large Enterprises. HCM suite vendors are building out their offerings to address administrative, strategic and operational needs […]

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