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	<title>Andrew White &#187; Business Rules</title>
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		<title>Insightful Client Inquiry – Bringing Clarity to BI, MDM, and business rules</title>
		<link>http://blogs.gartner.com/andrew_white/2009/09/11/insightful-client-inquiry-%e2%80%93-bringing-clarity-to-bi-mdm-and-business-rules/</link>
		<comments>http://blogs.gartner.com/andrew_white/2009/09/11/insightful-client-inquiry-%e2%80%93-bringing-clarity-to-bi-mdm-and-business-rules/#comments</comments>
		<pubDate>Fri, 11 Sep 2009 12:37:16 +0000</pubDate>
		<dc:creator>Andrew White</dc:creator>
				<category><![CDATA[Analytical MDM]]></category>
		<category><![CDATA[Business Intelligence]]></category>
		<category><![CDATA[Business Rules]]></category>
		<category><![CDATA[MDM]]></category>
		<category><![CDATA[Operational MDM]]></category>
		<category><![CDATA[Analytic MDM]]></category>
		<category><![CDATA[BI]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/andrew_white/?p=487</guid>
		<description><![CDATA[I had one of those client calls today that brought into sharp focus something that had avoided such clarity.  Many of us have known that MDM and BI have a relationship; some mistakenly associate the two as if they are alternatives: I have heard some even think that MDM “needs” BI.  But, the reality is [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">I had one of those client calls today that brought into sharp focus something that had avoided such clarity.<span>  </span>Many of us have known that MDM and BI have a relationship; some mistakenly associate the two as if they are alternatives: I have heard some even think that MDM “needs” BI.<span>  </span>But, the reality is that MDM and BI are different, yet have similarities.<span>   </span>MDM assures a level of quality and consistency of (only) master data for all purposes in the business, including use in BI.<span>  </span>BI includes (is not limited to) the necessary data quality routines in order to clean all data stored within its BI realm, for the purposes of BI only.<span>  </span>As such, MDM is focused (or limited, if you prefer) and only looks at master data but for ALL uses; BI is broad (all uses of business intelligence and all data within BI) but is narrow (or limited, if you prefer) in that it does not focus on operational data or operational business applications.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">I have written about “rules” in an MDM context before.<span>  </span>How an organization masters rules is not a new topic; analysts have written about (business) rules engines before.<span>  </span>But MDM is bringing a focus to the topic again, in the context of:</span></span></p>
<ul>
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<div class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">What type of rules are there?</span></span></div>
</li>
<li>
<div class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">W</span></span><span style="font-family: Arial"><span style="font-size: small">ho authors such rules?</span></span></div>
</li>
<li>
<div class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">H</span></span><span style="font-family: Arial"><span style="font-size: small">ow are such rules used?</span></span></div>
</li>
<li>
<div class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">I</span></span><span style="font-family: Arial"><span style="font-size: small">f rules or parts of rules (or rule making processes) are re-used, how can this be made effective?</span></span></div>
</li>
</ul>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">It is the last question that is making users of MDM conclude that rules and MDM need to be related more closely.<span>  </span>And because BI is immersed in rules, the connection between BI and MDM is more important.<span>  </span>A client inquiry brought this connection unto clear focus today with the following description:</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><em>“We have been developing BI for many years, and we recognize that rules that adjust data in some fashion exist at many places in our systems, from initial identification, transformation, load, then aggregation, and even ‘post BI’ since users then take data and drop it into a spreadsheet and do more manipulations.”</em></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">These rules, in the context of BI, are what constitute aspects of what I call, “passive governance”.<span>  </span>My college, <a href="www.gartner.com/AnalystBiography?authorId=12522" target="_blank">Mark Beyer</a>, would chuckle and correct me with, “Andrew, this is not governance at all” and Mark is correct; I am just a little kinder and I accept that these rules have a job, that is to clean up and process data in a way that should be meaningful to the user/business.<span>  </span>As such, when “active governance” is established (aka MDM) then rules are again created to clean up and process data in a way that is meaningful to the user/business.<span>  </span>The different is that in BI land, these rules are created and managed by IT independent of the operational system; with MDM these rules are defined by business and directly interacting with the operational system.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">S</span></span><span style="font-family: Arial"><span style="font-size: small"><span><span style="font-family: Arial">o the challenge for me is much clearer – after this one dialog with a client – spelled out the obvious. <span> </span>Over time more and more users will rationalize that they need to apply MDM disciplines to rules that process master data; and also, beyond that, integrity and re-use of those rules, even those that process non master data, can also yield business benefit through more effective management.  The connection between mastery of business rules, and how MDM tools help, will only increase in strength in the next few years.</span></span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"></span><span style="font-family: Arial"><span style="font-size: small">It seems the Rime of the Ancient Apps Manager/Mariner should be something like:</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><em>Rules, rules, every where,</em></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><em>And all the re-use did shrink,</em></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><em>Rules, rules, every where,</em></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><em>And not an object to link.</em></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><a href="http://www.gartner.com/it/page.jsp?id=851612"><img class="alignleft size-full wp-image-488" src="http://blogs.gartner.com/andrew_white/files/2009/09/mdm_badge1.jpg" alt="" width="475" height="72" /></a></span></span></p>
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		<title>Gartner’s MDM Summit, Chicago, IL.  Trip Report &#8211; Day 2</title>
		<link>http://blogs.gartner.com/andrew_white/2008/11/20/day-2-%e2%80%93-gartner%e2%80%99s-mdm-summit-chicago-il-trip-report/</link>
		<comments>http://blogs.gartner.com/andrew_white/2008/11/20/day-2-%e2%80%93-gartner%e2%80%99s-mdm-summit-chicago-il-trip-report/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 16:11:35 +0000</pubDate>
		<dc:creator>Andrew White</dc:creator>
				<category><![CDATA[Business Rules]]></category>
		<category><![CDATA[MDM Summit]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/andrew_white/?p=70</guid>
		<description><![CDATA[The second day of our MDM Summit carried on as day 1 had ended – lots of great user interaction.  Another fruitful dialog led me to think about another aspect of MDM that has not been that widely talked about, that being business rules and the management of business rules.  In a user roundtable discussion [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">The second day of our </span><a href="http://www.gartner.com/it/page.jsp?id=627609" target="_blank"><span style="font-size: small">MDM Summit</span></a><span style="font-size: small"> carried on as day 1 had ended – lots of great user interaction.<span>  </span>Another fruitful dialog led me to think about another aspect of MDM that has not been that widely talked about, that being business rules and the management of business rules.<span>  </span>In a user roundtable discussion someone caused a bit of a stir by asking of the other users, “where do we master the business rules in our systems?”<span>  </span>MDM needs business rules for sure, and most technologies related to MDM talk about rules of various kinds, in the context of those applications.  But the angle of the question was really focused on mastering and governing business rules for reuse &#8211; an MDM idea.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">We have business rules all across the IT stack; from inside ETL tools to manage how data is mapped and moved, to business applications to control how data is processed, even to within a data services environment that operates system wide.<span>  We did not host a </span>session at the Gartner MDM Summit on business rules, yet there were many sessions where speakers drilled down on the existence and use of business rules.<span>  </span></span><a href="http://www.gartner.com/AnalystBiography?authorId=18810" target="_blank"><span style="font-size: small">Ted Friedman</span></a><span style="font-size: small"> talked about rules in his data quality session (on Monday in fact); </span><a href="http://www.gartner.com/AnalystBiography?authorId=28280" target="_blank"><span style="font-size: small">Debbie Wilson</span></a><span style="font-size: small"> talks tomorrow about business rules in her Procurement MDM presentation and how they help buyers automate managing and cleaning up procurement oriented master data.<span>  </span><span> </span></span><a href="http://www.gartner.com/AnalystBiography?authorId=15893" target="_blank"><span style="font-size: small">Deb Logan</span></a><span style="font-size: small"> and I talked about business rules in our governance session today; and tomorrow </span><a href="http://www.gartner.com/AnalystBiography?authorId=25477" target="_blank"><span style="font-size: small">Mark Beyer</span></a><span style="font-size: small"> and </span><a href="http://www.gartner.com/AnalystBiography?authorId=5700" target="_blank"><span style="font-size: small">Michael Blechar</span></a><span style="font-size: small"> talk about business and data services rules when they talk about SOA, data services, and metadata management.<span>  </span>But, where are the business rules engine vendors – and don’t they have an MDM-like role to play in the emerging business process platform?<span>  </span>I would guess yes…<span>  </span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small"><span style="color: black;font-family: Arial">As I said a few times at the Summit, we have just spend 20 years building many tall, thick-walled vertical silos oriented around business applications and business intelligence with data stuck firmly inside those silos.  We are just starting on a journey where we will spend the next 20 years throwing that out (as a design concept) for a new set of horizontal silos.  BPM will be one large common discipline across the business; MDM will be another.  Perhaps Business Rules Management will be another…</span><span style="color: black"></span><font face="Arial"><font size="3"></p>
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<p class="MsoNormal" style="margin: 0in 0in 0pt"><span style="font-family: Arial"><span style="font-size: small">What do you think?<span>  </span>Too complex?<span>  </span>Too many different requirements and degrees of granularity?<span>  </span>I don’t think we are their yet for MDM, but maybe soon?</span></span></p>
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