Gartner Blog Network

The Small Print Will Get You Every Time

by Andrew White  |  June 23, 2014  |  3 Comments

After paying my household insurance for 10 years (with American Home Shield), I get to find out today that the contract does NOT cover the spring of my garage door.  It just so happens that spring is one of the major parts of the door.  Apart from the motor and the rail assembly, that is about it.  If I had known the spring wasn’t part of the deal, I probably would not have used AHS.  Consumers get caught all the time with this stuff.  Great.  Another expensive repair.  Thanks, but no thanks, AHS.  Why do I get the feeling I need to bore myself with reading a document most firms don’t even send to you now, unless you specifically ask for a copy.

Category: household-insurance  

Thoughts on The Small Print Will Get You Every Time

  1. […] Source: The Small Print Will Get You Every Time […]

Comments are closed

Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.