Andrew White

A member of the Gartner Blog Network

Andrew White
Research VP
8 years at Gartner
22 years IT industry

Andrew White is a research vice president and agenda manager for MDM and Analytics at Gartner. His main research focus is master data management (MDM) and the drill-down topic of creating the "single view of the product" using MDM of product data. He was co-chair… Read Full Bio

Why does the MDM (aka master data) hub have to capture the state of data?

by Andrew White  |  October 24, 2014  |  2 Comments

I was enjoying an invigorating inquiry with and end-user client yesterday.  The question on the table was this: why does the MDM hub, the place where the single source of truth (for master data) resides, need to be the place where we recognize, capture and govern the state of data?  I felt this was an intriguing question.  It immediately exposes for me one of the weaknesses of our collective information infrastructure and application landscapes; and also highlights an apparent fatal flaw in our current information systems design.

First the weakness: Even with all the talk of standards, protocols, and metadata, our information systems and applications deployed around our organizations do not, on the whole, get on well with each other.  I don’t mean to say they do not or cannot be integrated.  Many of our systems are integrated; that is very different to exploring the degree to which each system understands or respects the (information) needs of others (i.e. context).  In fact, by design, we have compartmentalized context because that is how we do things.  Using systems thinking we break things down into their smallest common components and assemble them into logical or meaningful groups.  Thus the concept of application or app is explained is somewhat explained.

This will expose the flaw.  A business application is meant to be a representation of how work should get done.  Years ago these were monolithic beasts; now they are almost transient services assembled periodically, perhaps one day, on the fly.  However, the very notion that we can predefine how work gets done leads to the idea that there is a boundary, and a boundary results in a semantic model that meets the needs of that which is bound.  Thus we have many applications, and each with their own authority model over their own semantic landscape.  We designed systems efficiently so that they did not have to worry or concern themselves with other application needs for the same information shared or “integrated” between them.

We are not going to solve this problem quickly, if at all.  The fact that I said this was a “problem” is itself problematic; it may not be a real problem that needs to “solved”, whatever “solved” means.

Maybe we don’t need to solve the entire problem.  In fact, Master Data Management (MDM) is a great case in point.  One that should be brainstormed at the highest echelons of IT strategy.  I say this, because MDM is at once a Trojan horse, and at the same time, a silver bullet.  It is a Trojan horse because it is showing us that we DON”T actually need to govern, master, properly manage all the data in our business systems.  We don’t need to because people are generally quite good at doing things, and coping with adversity.  An effective MDM program helps an organization prioritize and effectively manage only what matters, and govern what gives back.  Much data is fine, as is, in whatever state it finds itself.  If we only govern the part of the information make-up that really, truly matters, good things will come, and the rest of the world will operate quite nicely, thank you very much.  Another way to look at it might be this: we only need to exploit our master data slightly better than our nearest competitor…

MDM is also a silver bullet:

  • It sounds so easy
  • It’s not even that new as an idea (didn’t an Enterprise Data Warehouse do this anyway?)
  • It’s a technology -can’t we just buy one?
  • We can’t afford a massive cost , so is there an easy way to reconcile and manage this data, on the cheap?

MDM is not a technology.  MDM is not easy.  MDM is not cheap – but I don’t mean to say that it must cost you a $1M to acquire.  I mean to say the mental energy (executive and non-executive) needed to understand what MDM is, and how to make it work for the organization, is not insignificant.  The money you spend on “it” is the least of your worries.  Truly understanding what makes MDM different to ERP, EDW, data integration, SOA, cloud, in-memory, is the real concern.

So back to the question: Yes, the MDM hub needs to play the role of the source of information state since the rest of your information infrastructure and application landscape is incapable of doing so for the benefit and information of others.  This is a most interesting idea – one that sounds pretty dry, even IT’ish, but from a business perspective (note I have never worked in IT!) it is really quite interesting.  One I wish more of us explored – ideally with a nice, cool libation in hand.

 

 

 

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Category: Authority Model Information Lifecycle Master Data Master Data Lifecycle Master Data Management MDM     Tags:

Euro Woes and Politicking – on and on

by Andrew White  |  October 24, 2014  |  2 Comments

Two articles in today’s print editions of the Financial Times and Wall Street journal call out the extreme debate raging beneath the malaise in the euro zone.

In an Opinion piece for the Financial Times (see Blame Berlin for bad policies, not reluctance to spend more), Otmar Issing (former ECB chief economist) suggests that calls on Germany to increase its spend (even deficit spending) to “promote growth”, are wrong and should be ignored.  In fact the argument is that Germany is a model European country that has done well.  As such it should not be dragged down like the less efficient states that today hamper growth.

In “France, Italy Take Their Austerity Fight to Brussels“, the Wall Street Journal reports on the politicking taking place before a summit set to review budget proposals for 2015.  There are rules agreed that say a country cannot run a deficit larger than a specific percent of GDP.  When a deficit is ran that is larger, the country can be fined (making things worse, of course).  I don’t actually know or remember if any country has actually paid a fine but I do remember France, and even Germany, gave flagrantly ignored the rule in the past.  However, the issue today is austerity (reduce deficit spending in at-risk economies) versus increased spending (in those same at-risk economies) to help grow the Euro zone out of it’s funk.

The fact is that Germany is a model economy, of sorts.  The problem though is that Germany is  able to account for its economic situation first and foremost and that is its “success” for which its politicians are elected, and Europe’s success and votes second.  On the one hand the country is acting as a pillar of strength among weaker Euro partners; on the other hand Germany is not “mucking in” enough and jointly getting their hands dirty with real work needed.  Germany, by being German (disciplined, managing within their means) saved the euro.  But by staying German, that are letting their Euro neighbors struggle on their own.

And the real issue is the Euro structure itself.  It is an incomplete federalist structure whereby Germany is able to count its economic and political condition separate from its euro neighbors.  In the US federal model, there is a state level budget, equivalent to a country, but it takes secondary priority over the federal budget.  There is an election, accountable to the people, for the head of the nation.  In Europe it remains an incomplete model white few political, monetary, fiscal, and centralized powers like the US model.  In Europe there is no federal gilt or bond market. The way debts are accounted for is not at the European or super-national level.   The ECB cannot fund its work like the U.S. can.  The banking system is not structured the same way. The federalists in Europe want more, as if an “all in” approach fixes the problems.  In part, it would fix the fact that there is no unitary response framework for such situations.  But more federalism would not, however, change the economic imbalances across the euro zone that actually  created the mess in the first place.  No amount of politicking will fix that.  For now, let the politicians meet, eat their croissants and coffee in plush surroundings, print expensive bound and leathered documents and meeting minutes, while the unemployed sit patiently waiting for their unemployment check.

 

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Category: European Central Bank (ECB) European Union     Tags:

SAP TechEd 2014 Day 2 : Key Themes for me: SAP Needs Your Problems, and Now

by Andrew White  |  October 23, 2014  |  2 Comments

I only offer a few new twists following on from yesterday’s at-length notes.

Listening to Irfan (CTO) again I will temper my concerns yesterday re his vision statement. I concede a point.  Perhaps SAP has not driven totally new innovation, but SAP Hana SP09 does seem to represent a more rounded set of capability from a well established enterprise vendor.  Yes, I would accept that.  So not net new per se, but rounded.

Innovators Overshoot.  I do think, more clearly now, that SAP needs some serious product strategy to determine how to monetize its innovation-enabling SAP Hana solution:

  • Re-invent what it means to say, “ERP” (when you embed real-time analytics in an in-memory ERP system – ask the 1,450 Suite on Hana clients)
  • Re-invent what information governance and interoperability such that cloud to cloud will become simpler than app to app.  With no serious semantic-based response, its hard work
  • New partnering program to support new ways to leverage HCP (I guess that’s obvious)
  • Package up more of the one-off stories we keep hearing so they can be re sold (again, I think SAP is doing some of this)

I think of SAP Hana this way: imagine buying a souped-up, high-end gaming PC with 8 cores and 100 gig of memory, quad video cards each with 4 gig video memory.  Then running Microsoft Word on it.  It really opens up fast, and you can start typing really quickly.  But we need new games and apps to leverage this new found power. We saw, this week, developers with zeal play with new toys.  But beyond this, we need new reasons for being.

I’ll give you another example.  Being an F1 fan I was impressed and in awe when I saw on stage at Sapphire, Ron Dennis of Mclaren.  He and SAP were touting the power SAP Hana would bring to the ream in analyzing the telemetry streaming from their cars during each F1 race.  All teams get the same data feeds.  Only Mclaren had Hana.  Only problem is, the team has not really altered its win rate on the track.  So does this mean that the team users have not, as yet, figured out the new, next, innovative questions to ask of the data?  The fastest calculator is  not that useful if you keep asking the same old questions.  I want to see Mclaren win.  And I want to hear how SAP Hana made a difference.

 

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Category: Information Innovation SAP SAP Hana SAP TechEd 2014     Tags:

What is Wrong with Data Governance?

by Andrew White  |  October 23, 2014  |  3 Comments

Creating the Data Governance Killer App, on Information Management, by Michele Goetz.

I don’t like to complain, and I don’t like the idea of being negative for it’s own sake.  I would much prefer someone engage in a worthwhile substantive dialog.  With that in mine I wanted to review a couple of key points from the article that I did not agree with.  I hope my points come across.  We all have a lot to learn, myself included.  But it might help if we all started from the same foundation.  I don’t intend to look for a war of words.  But I passionately believe we  tend to over complicate many things for no good reason.  A colleague of mine shared an interestingly titled article from Forrester called, “Creating the data governance killer app.”

I read the opening paragraphs and realized that there is so much wrong in the article.  Not wrong as in nefariously dangerous, but just plain ignorance over the grass root of the problem, and opportunity.  Let me pick a few points.

1) The use of the term, “data governance” ‘ is all wrong.  Data is everywhere.  Since information is a smaller set of data that has some business context, we should be referring to information governance.  From information we glean insight.  Data should be maintained; information is what needs governance.  “Data governance” is thus so 1990s and implies we need to govern all.  We don’t.  And you won’t turn a business person on with a pitch about ‘data’

2) “…resources are the data governance killer even in the face of organizations trying to take on enterprise lead data governance efforts.”

I don’t accept that.  Resources are allocated by, mostly, rational executives keen to maximize a return.  If governance efforts are not aligned to business relevancy, it will be perceived as an overhead, or a cost, and so the perspective shared will become self fulfilling.  When information governance is aligned to real business value, resources are allocated.

3) “…data can only be governed when you have the right culture throughout the organization.”  I don’t accept that.  Information governance is not some magical, or Druid-based, or faith-based practice.

It is work that is done by the business, for the business.  It is practical, hard to do, but valuable.  We all govern our own information every day.  When firms understand how to reduce and optimize the work of information governance, and align to business outcomes, magic may appear to happen.  But please, don’t sell us down the river as if we have to wait for cultural change.  We can make change follow our success.

4) “The point being, you need accountability with those that actually know something about the data, how it is used, and who feels the most pain.

That’s not IT, that’s not the data steward. It’s the customer care representative, the sales executive, the claims processor, the assessor, the CFO, and we can go on.”  We have a problem, Houston.  We are seeing this problem in spades.  No one has any real idea what an information (not data!) steward is!  Even the analysts don’t.  The customer care representative, that represents all the customer care representatives in the work of enforcing information governance policy, IS the information steward.  It is as if the author feels the role of information (not data!) steward resides in IT.  Oh boy.  We need to get up to date here.

5) “But, the path to sustainable effective data governance is data citizenship – where everyone is a data steward.” No, no, no.  We don’t need everyone responsible for that.  I am taken back to the 1980s when in factories up and down the land were encouraged to proclaim everyone is responsible for product quality.  That’s just plainly obvious and at the same time not actionable.  A subset of information workers (who isn’t one of these?) are information stewards.  Some will be organized by function, department, data domain etc.  They are recognized for the role they play; they are rewarded for their efforts and accountable to the governance board for effective work execution.

6) “So, we have to strike the right balance between automation, manual governance, and scale.” Finally something I can agree with, in part.  It is a trade off in the work of information governance (policy setting, maintenance, and management) and information stewardship (policy enforcement).  We need to automate more than we do today in order to operationalise the work.

7) “Ultimately, business users want access to the data to use the data.

Why slow them down with data governance?” Back to normal: I disagree.  The work of IG should be designed to work at the rate the business wants to operate.  Who ever said that it should be slower?

My last point: There was not reference to the real information governance killer app.  I know we would all agree that the work of information governance is about people and process, not technology.  But there is ample room for technology to help us here.

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Category: Data Governance Data Stewardship Forrester Information Governance Information Stewardship     Tags:

SAP TechEd 2014 Day 1 (for me, Tuesday): Key Themes for me: SAP Needs Your Problems, and Now

by Andrew White  |  October 21, 2014  |  4 Comments

Please note that I was once a user of ERP and supply chain planning applications (never having worked in IT); and also a software vendor selling SCP solutions that integrated to many different ERP systems; and then a Gartner analyst covering SCM/SCP.  For the last 5 years I have focused on information trust and governance, and MDM.  Thus I used to have a great appreciation for SAP Sapphire keynotes and messages, positioned as they were, to business application innovation.  I have been “away” from apps for a long time and so my understanding of apps, what they do, what the need, has changed.  I suppose I am now a data guy; and perhaps focused on the weeds.

I’ve been going to Sapphire for a number of years.  I have gone to TechEd when I was unable, in that year, to get to Sapphire.  2014 was one of those years.  TechEd attendees tend to be a little more detailed, even “developer” level, though the actual keynotes tend to capture the highlights from Sapphire.  Here are a few observations from my first day attending.  The first is my main “take away” so far – followed by some more “official” perspectives we were guided to hear.

My Main Take Away: SAP Needs Repeatable Customer Problems for SAP Hana to Grow

Keynotes, Monday evening and Tuesday morning, were chock full of end user customer driven innovation stories using SAP Hana.  Any software vendor would be proud to sport so many new, different and innovative case studies.  Now the bad news: every one of the stories, showing off the power of SAP Hana, was a unique exploration into what can happen when you have almost unfettered processing power that describes the difference between on-disk and in-memory processing.

In the keynotes, 1-1’s and executive panels I was grabbed by a feeling of a vendor looking for end-user client problems to solve.  It is as if the Innovators Overshoot has struck.  I remember an SAP Sapphire keynote, a few years ago now, where Hasso Platner shared his vision for a new concept, then unveiled as SAP Hana.  Within a few moments my fingers were typing into my iPhone.  I didn’t text to my Gartner peers about real-time analytics (that was just too obvious); I emailed my supply chain and apps peers and said that SAP had just announced to the world the reinvention of business applications, and specifically S&OP as a good example.  However it then took SAP three more years to figure out how S&OP should be designed to take advantage of SAP Hana.  Why did it take them so long?

The exciting capability that is in-memory computing can radically speed up current business process and the supported applications.  That same power of in-memory processing  can also create an opportunity to reinvent an entirely new process.    With such power, why would we not reinvent what we have?  We should be able to do things completely differently, if we had fewer limitations, yes?

But why bother?  And when do you bother?  If you are making enough money, do you spend cycles reinventing yourself?  Do you wait until the signs are that your competition is renewing?  I think SAP is stuck in this paradox.  They have an innovating technology that has few, burning-platform drivers to satisfy and too many opportunity-drivers to discover.  This would not be bad for a small start-up, but it could be a killer for a software behemoth with a big belly to feed, and now.

So SAP is in search of business opportunities with credible or demonstrated value.

Now for the more official-like messages I saw emphasized today.

Co-innovation.  This was Björn Goerke (Executive Vice President and Corporate Officer, SAP Product & Innovation), message.  It was good, and aligned to SAPs new position.  No longer the work horse ERP provider, and no longer the best of breed slayer or purveyor, but now the partner that brings innovation capability to build on and build out from that large investment in ERP that provides solid data.  I felt this was a frank and fair message.  SAP needs you, and now.

Openness: This was Steve “Open” Lucas’s message.  Building on the platform and out to the network, Steve emphasized the new culture and new approach to openness that SAP is adopting.  He explicitly suggested competitors would be sought to build on SAP Hana.  There was talk of the SAP Hana Cloud Platform that will use Java (where did all the ABAP go?).  I get the message though this is not a new one from SAP.  I myself have been party to “partner” agreements with SAP in years past, albeit under different climate and time.  I have seen other vendors “partner” in more recent times.  I am not yet convinced the worm has turned, quite.  It might happen…

Technology visionary again: This was Irfan Khan (CTO global customer delivery (ex CTO Sybase) message.  In fact he said, “SAP is reclaiming its position as technology visionary”. I think that is the kind of thing analysts might say, not what I would expect from a visionary.  A visionary should paint his picture and observers should exclaim the wonderment of the vision.  I think Khan is a very strong and marketable executive, but to suggest SAP as a whole has shared. information around a new technology vision didn’t ring true for me yet.  SAP Hana is a pretty cool technology and enabling platform.  So now let me now contradict myself.

One of the demos in Tuesday’s keynote concerned the design, versioning, deployment of an app to client server, then native mobile platform.  I tweeted that this was tantalizing.  And yes, it worked on stage, live.  It showed that a developer could, with some ease, go from concept to deployment, even mobile deployment, in relatively easy steps.  Some few years ago though, the SAP’s first ever NetWeaver analyst day, there was a similar demo (less the mobile part).  The demo was much more polished this time; the tools looked more stable- even real.  And NetWeaver is no more anyway, even if the Net and the Weaver are now part of the fabric of Hana’s dress.

So here we are. SAP Hana is powerful innovation enabling capability, lacking customers with defined problems to solve.  About 1,450 end user clients are running their SAP business suite on SAP Hana.  Cloud has been added as a platform deployment option; openness is being adopted; application lifecycle management demonstrated.  Does the amalgamation of these parts lead to technology visionary status?  It is a good story.  But it’s been out there for a while, in parts.

I would wrap up day 1 on a positive note though.  SAP has now mastered how to explain what SAP Hana is.  It can clearly demonstrate, with real world, even life-saving examples, some of its capability.  It seems geared to say all the things a vendor needs to say to convince the wider market it can be an enabler of an organizations innovation platform. The bad news?  It needs, desperately, a product strategy to monetize its new found clarity in vision (not new vision but stabilized, rounded) before its competition can come up with an effective SAP Hana alternative or blocking strategy.

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Category: In-Memory Computing Innovation Innovation Overshoot SAP SAP Hana SAP TechEd 2014     Tags:

“Forward Guidance” versus the Peril and Pleasure of Ignorance

by Andrew White  |  October 17, 2014  |  2 Comments

I was dismayed after reading two articles.  One in yesterday’s US print edition of the Financial Times, the other from today’s Wall Street Journal.

Bank of Canada turns sceptical on forward guidance

The Bank of Canada was an early adopter and pioneer of “forward guidance”.  This practice has become popular with central banks around the world.  The last head of the Canadian central bank took the same job recently with the Bank of England.   Forward guidance is the practice of sharing with the market and public at large the expectations of the future by the central bank.  Such guidance typically focuses on the future timing and scale of changes interest rates.  The idea is that by exposing such “forward guidance”, the market would be less exposed to sudden shocks.  In the past a central bank might have changed interest rates with little warning.  Markets tend to over react to shocks.

An article in yesterday’s Financial Times, called “Bank of Canada turns sceptical on forward guidance“, reported that the current head of the central bank thinks such practices are best saved for times of crisis.  The article goes on to suggest that Stephen Poloz, Governor of the Bank of Canada, argues that there is too much uncertainty to make the effort worthwhile.  Excuse me?  That is exactly why forward guidance should be used!  In times of certainty we don’t need such help.  Honestly, you can’t make this stuff up.  Most central banks have elaborate; if outdated and very manual, data gathering processes and data analysis teams crunching numbers all the time.  If these guys can’t get their act together, who can?  It is because of the very same uncertainty Mr. Poloz refers that we need his best guesses. Maybe we need more forward guidance on his own confidence in his own data.  That might help us all hedge….

Jack Lew, Investment Killer

In an article in today’s US print edition of the Wall Street Journal, an Option piece (Jack Lew, Investment Kill) shows just how messed up the current US administration is with what drives growth in our economy.  The tax rule changes invigorated by the Treasury Secretary will actually slow investment in US by reducing the motivation of rational firms to repatriate their profits from overseas enterprise.  I think the situation is actually laughable.  I really can’t fathom why we put up with this madness.  The US, as the Opinion piece mentions, is one of the few developed nations that double taxes profits from overseas operations.  That should be stopped, not enhanced.  Our leaders, our policy makers, are completely out of touch with how rational firms operate, and how organizations compete.  They think they can do better.  Oh, hang on, we have heard that line before…

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Category: Corporate Inversion Forward Guidance Interest Rates     Tags:

Economic Minute #4: Global Call for Bretton Woods II

by Andrew White  |  October 16, 2014  |  3 Comments

I spied two articles recently that caught my eye.  One was an Opinion piece calling for unbridled market driven economic growth (and a withdrawal from crony-centric, big government based socialism.  The other concerns capital flows.  The two topics and articles are related.

Behind the Global Growth Slowdown

In yesterday’s US print edition of the Wall Street Journal, Brian Wesbury (Chief Economist at First Trust Advisors, LP) derailed an Opinion piece a call to arms. Enough, already, of the centralist “we know better” government guided economy.  In fact he highlights some interesting data.  The Euro zone is led by governments with some of the highest public spending, as a percentage of GDP.  The US in contrast has lower public spending.  Mr. Wesbury highlights the crowding out effect of public spending over private.  He states the obvious, derided by socialists, that it is the private sector that creates wealth; public sector tends to re-distribute, not generate.

The world needs different ways of taming capital flows

The second article was from the US print edition of Friday’s (October 10th) Financial Times.  It too was a “Comment” piece, by Paul Tucker, a former deputy governor of the Bank of England, and senior fellow at Harvard university).  His piece looked at how capital flows follow trade patterns and so grease the wheels of growth and progress.  During periods like the gold standard and Bretton Woods, capital flows were closely monitored and even controlled, to help preserve exchange rate differentials and so support the idea of stable prices.  Today capital flows are much freer to hunt for margin in near real time, almost globally. He also suggests that it is not just capital flow that define a nation’s place in the economic growth league tables, but the composition of its state balance sheet.  Too much short-term debt, compared to its trading partners, could create an opportunity for capital flow.  This then reinforces the imbalance that then only gets worse.  Eventually something breaks.  The challenge is perhaps well captured with “when cyclical or event based conditions become structural or long term conditions”.

The answer is not to control capital movements.  That would slow down the cycle of investment and curtail organic growth and natural re-balancing processes.  What the world needs now is a new Bretton Woods agreement, a Bretton Woods II, if you will.  It needs some serious advanced and developing national collaboration focused on monitoring global imbalances and orchestrating the re-balancing of same.  Such countries that need to work together include:

  • United States
  • China
  • Germany, representing the Euro, with French and Italian participation
  • Japan
  • UK
  • Canada
  • India
  • Brazil

This would be the first tier of collaboration.  Other nations would play a smaller role in following this Bretton Woods II lead.  Post Bretton Woods gave rise to the World Bank and the IMF.  These organizations are doing a reasonable job of monitoring financial and economic events, but they have no executive authority and nor are the leading nations of the world taking heed of the advice being offered.  We need action, not more reports.

The goal is not to establish capital controls.  The goal is to work with the IMF and others to monitor and reduce global trade imbalances where possible, and/or manage the result re-balancing of financial reserves that results.  This is not about saving the dollar’s status as reserve currency – it is about saving the global economy.  I now can finally glean some of the understanding Keynes must have worked through as he was seen, by America’s Harry Dexter White, as someone trying to save the pound.

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Category: Bretton Woods GDP Global Economy Global Trade Globalization     Tags:

News Roundup: What the US can Learn from Britain’s Fall; Bernanke’s failed re-mortgage; and information asymmetry wins Nobel

by Andrew White  |  October 14, 2014  |  3 Comments

America, Britain and the period of Empire

Gideon Rachman, of the Financial Times, offers up a salutary “Comment” in today’s US print edition regarding the eerily similar situation the US finds itself compared to the British Empire around 1920’s.  Specifically the correlation follows in terms of political will (or lack thereof), financial weakening, and regional conflict in roughly similar areas around the world (Ukraine, Afghanistan, and Iraq).  His point being that there are lessons to learn from recent experience.  It’s a good, if too short, explanation for the comparisons.

The main warning however is in his conclusion. As Britain’s hold on empire was waning and its ability to promote order around the world weakened, the world drifted toward greater instability.  The drift toward greater unrest could hardly be prevented and soon enough, events too the world toward a Second World War.  Rachmans’s warning is clear. The good news, not explored in his Commentary, is that the failings of the two ‘Empires’ are similar, but current conditions are not as dire as they were for Britain back then.  The US can keep printing money; there is no natural “replacement” for the dollar; and better yet, all other developed and developing nations have their own imbalances to worry about.  For Britain, Germany was already challenging global trade dominance and the US was just waking up and getting ready to take over the role of worlds’ creditor.

We do need, however, to remain watchful.  China is a key red flag.  Indolent smaller offspring too, like North Korea, may yet sap the patience of its peers.  The biggest risk we face, perhaps, is deflation….

Bernanke’s failed mortgage application exposes the flaw in banking

In another FT “Comment”, Amir Sufi (co author of House of Debt, and professor of finance at the university of Chicago Booth School of Business) highlights a fascinating irony on the news that Ben Bernanke, ex-head of the Federal Reserve, had his application for a mortgage refinancing turned down.

In 1983 Bernanke was doing research into the Great Depression and determined the greatest value banks play is winnowing out good borrowers from bad borrowers.  It was for this primary reason that he concluded that banks should be saved, since their demise would denude the market if this key function.  So it is ironic that even today banks are not smart enough to spot his potential worth.  He can command up to $250,000 per speech!

Sufi highlights what banks really are: they are not, he supposes, efficient information gatherers and processors.  The conclusion is that political mental models are all wrong and out of date.  And clearly banks need to get their act together.

Student of Big Firms’ Behavior Wins Nobel

In today’s US print edition of the Wall Street Journal there was coverage of the Nobel Prize for Economics that was awarded to French economist Jean Tirole, for his research into how large firms compete and how regulators may understand that basis and influence it.  In a nutshell the research looks at information asymmetry.

This fascinating party-topic explores how different sides of an information exchange can perceive each other’s views differently, merely on the pretense that each side does not have the same data or perception capability even if they did have the same data.  Information asymmetry goes to the heart of trade, competition, collaboration, and information theory.

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Category: American Empire Banking Banking Regulation British Empire Information Asymmetry Information Sharing Information Theory Information Trust     Tags:

IMF Annual Meeting: Global Economy remains on the wrack and no one stepping up to solve the difficult decisions.

by Andrew White  |  October 10, 2014  |  1 Comment

The IMF published its bi-annual Global Policy Agenda report this week.  In a nutshell the leaders of our community of nations are not doing enough to get the economy moving.  In fact many actions are actually undermining the natural desire to drive growth from organic, private sector means.

The headline appears:  “…[T]he continued weakness of investment and economic activity—six years after the global crisis—suggests that bolder policies and more decisive execution are needed to generate balanced, sustainably higher, job-rich, and inclusive growth.”

The IMF report includes a score card for a range of activities being monitored in developed, emerging, and low income developing countries. While there is generally good news on the monetary front (quantitative easing with tapering), the fiscal front is awash with red marks.  It seems reform is not being brought forth and so the general malaise is set to continue.  In fact, as cycles go, it is becoming clear that we might actually hit the next economic slowdown or easing, before we get to any form of significant growth.  Perhaps we need a political revolution to get things going.

The policies promoted by the IMF report calls for growth, driven by demand, supply, productivity, and investment.  The particular emphasis on policy differs by country as each has a slightly different set of conditions spanning growth, productivity, and investment.  The U.S. Is encouraged to spend on infrastructure, as are places like India.  Spain, with acute youth unemployment, is encouraged to reduce employer social contributions.

Monetary policy in the U.S. Is said to be satisfactory.  I think this means that the IMF cannot figure out anything different to what the Fed says when it talks about what happens when it tapers and the need to raise rates beckons.  Rightly the IMF calls out the complication of asynchronous monetary policy changes across the globe.  Such asymmetry in how such economies change monetary policy will only exacerbate the imbalances that already exist across the globe.

Unfortunately the IMF is so full of policy ideas it seems to forget one thing.  In its haste to come up with the complete set of ideal levers to pull off a sustainable recovery, it seems to assume that politicians are the ideal captains of industry to get the job done.  It was these captains that steered the good ship, “Global Economy”, against the rocks in the first place with a set of policies that they had little idea would create unforeseen conditions.  The main policies governments should focus on are where they help enable private sector growth and investment.

  • Education policy aligned to modern industrial, services and digital economic needs
  • Infrastructure modernization (physical, as well as digital)
  • Incentives for private industry to innovate (R&D credits, tax breaks) and invest in productivity improvements (yes, less broad and ill defined regulation)
  • Reduced price and subsidy based market distortions
  • More effective broad based, and lower/simpler tax framework

These policies are not, on whole, a priority for any group, let alone, single nation.  These policies are mired in political debate.  The ship has a hole and while the water continues to pour in, the politicians are up top, in the warm dining room, discussing who should go tell the boss that the ship is floundering.

Unemployment is not bad, per se, when looked at in the light of cyclical and structural change.  Reeducation of last month’s work-force to meet next month’s requirements, and removing barriers to innovation and new business ideas, would be ideal.  Given the sniff of the rabbit, the hunting dog needs no further inducement to run.  The private sector won’t fix all the worlds ills, but it can generate funds, and quickly, to keep the worlds fat rabbits running their government silos.  And to pay for enough life boats.

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Category: Global Economy Global Trade IMF     Tags:

“A Day in the Life of an Analyst” at Gartner’s IT/Expo Symposium – Day 4 and Wrap Up

by Andrew White  |  October 9, 2014  |  4 Comments

If you don’t want to read the detail, here is my wrap up for the week:

  • Word of the day: congruence (alignment and leverage of information investments)
  • Graphic of the week: hierarchy of metrics (relating data to business outcome)
  • Theme of the week: where to start with information strategy/governance in a newly forming digital world, and how to grow a connected set of information initiatives to create something of greater value: synergy: EIM

Here’s the run down on day 4

5.20am work up and called home to get everyone up.  Wife has a head cold now so she can’t wait for me to get home and help out.  Went back to sleep for an hour and skipped breakfast as my day does not start until 8.30am with an inquiry.

7.51am “Mused” and compared notes to yesterday.  Seems like I am a little more settled but still a lot of activity is going on as my mind is trying to collate what happen during the week with the entire rich dialog with end users.  Just realized I had only one vendor oriented 1-1.  That’s interesting.

Oct_9

8.29am called in to an inquiry on the phone from the 1-1 booth area.  I have too as I have a 1-1 at the top of the hour.  I really wish we didn’t schedule phone inquiries when we are at events.  The noise level is not conducive to a rich dialog and not having my PC and notes from previous calls means I am less prepared than I should be.  Anyway, call went well.  End user said they got what they wanted.  It was about selection of and responses from software vendors in the MDM market, specially focused on product data.

9.00am 1-1’s start up for the day….

Here is the final tally of topics and themes I talked about this week in 1-1’s, and evening conversations with end users:

  1. Business relevancy/business case for EIM/ starting journey 9
  2. Specifically MDM (all other topics but focused on master data) 7
  3. Information strategy/road map 5
  4. Organizing for effective Information mgt/Governance 4
  5. Information governance/prioritize efforts 4
  6. Big data 4
  7. How to govern and link structured data to unstructured data (i.e. content, records) 3
  8. Best practices 2
  9. Data dictionary 2

12.25pm read some of my newly subscribed IMF alerts and wrote a quick review of a current IMF bulletin.  I’ll publish it as a blog later.

2.00pm a repeat Information Governance Roles and Responsibilities for Business and IT.  8 folks stuck it out to the end of the event and we had a good, rich dialog.  Here is a summary of the points made, questions asked, and comments

  1. How to get business involved?  It’s not ITs lead but too often seen that way by business.
  2. Business people too busy to do info governance?
  3. What is info governance?  When no one in business wants to own data, or when they all do?  – What role business outcomes?
  4. Involving audit and risk mgt may help.
  5. Need to show business value but how can you?  Monetize mistakes?
  6. As you integrate data you can expose more risk due to the new inference from the integration; this points to our ethical big data research.
  7. Some firms have business owners who stand up to own data but some other firms have no such business recognition.
  8. The keeper of the data versus the owner of the data.
  9. Where does data definition fit in?  Once and done or periodic review and affirmation?  Business glossary…
  10. How to get different business units/leads to share, collaborate?  Trust is key.
  11. Information governance- another name for information dating agency.  Data-agency
  12. Process owner, that transcends applications, can help drive need for shared data
  13. Business and/or regulatory mandates can enforce change to share and collaborate
  14. How do you measure progress with IG
  15. Policy Change request process transparency
  16. Where to establish the data quality firewall
  17. The roll of standards
  18. Key roles like data quality knowledge…..
  19. CDO v CIO?

The last point highlighted an issue for me that I want to blog about in more detail.

One of the attendees of the Round table had just sat in on a session led by my colleague Deb Logan.  The session was  focussed on the new role of the Chief Data Officer.  The attendee took away from the session a perception I don’t think was correct.  And the attendee, a CIO in county level public sector, knew it too.

Her take-away was that Gartner was saying that the role and title of CIO was dying or reducing to only focus on “keeping the lights on” (I.e. Technology only) and that CDOs are the new role taking over the lead with information innovation, strategy, governance, MDM and risk mitigation.  This is partially correct.  Our message is a little more nuanced:

  1. Some CIOs, perhaps the majority, report that they have so little time and support left that they are unable to devote sufficient time to the needs of information strategy and innovation etc. They report that business is pushing them to only focus on technology, vendors, and keeping the lights on.
  2. In some industries, most often those that are based on information products namely banking and insurance, Chief Data Officers emerged some years ago focused on risk management and the value of information.
  3. Some CIOs, perhaps the minority’s, suggest they do have a balanced and effective handle on information innovation, strategy, governance, and technology at the same time.

The attendee said she was in the last of the three groups.

Thus we started to write about the CDO as a means to help the CIO put the laser focus on the part of their job that was, for the majority, missing.  We should not imply the CIO is going away.  We should imply that the work, the role, the scope of what we call CDO should be established.  It can be part of the CIO role; it might be a role reporting to the CIO; if could be a role reporting into line of business.  The real advice is not to get caught up on names but focus on the role and work.

I understand this attendee was quite upset at what she took away from the session.  She sad she is a CIO with good strategy and business focus.  For this confusion I can only apologize.  I hope we can improve on our messaging.  I understand she will continue her dialog with Deb Logan, so I hope the issue will be cleared up.  I hope the issue did not spoil the close of the event fir too many attendees.

It was a great week.  I really, really enjoyed it and would hope I can attend next year.  Hope to see you then!

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Category: Chief Data Officer Chief Digital Officer CIO Enterprise Information Management (EIM) Information Governance Information Innovation     Tags: