Andrew Frank

A member of the Gartner Blog Network

Entries Tagged as 'Economics'

Getting Closer to Your Customers

by Andrew Frank  |  January 10, 2014  |  2 Comments

Me: Siri, are you “Her”? Siri: No, but nobody could know you better than I do. Kudos to Spike Jonez and Apple for nailing the zeitgeist of 2014. Consider a recent survey called The Rise of the Customer-Led Economy, in which The Economist asked CEOs, “In which of the following ‘value disciplines’ does your organization [...]


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And the New Revenue Model Is…

by Andrew Frank  |  November 18, 2008  |  6 Comments

Ted McConnell, the general manager-interactive marketing and innovation at Procter & Gamble Co., affirmed a growing chorus of comments on this blog and elsewhere that social networks and UGC might not be so good for advertising after all. (At least the kind of advertising associated with brands in mainstream media.) As reported in AdAge, the [...]


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Economic Uncertainty Casts a Shadow at OMMA

by Andrew Frank  |  September 19, 2008  |  Comments Off

The Online Media and Marketing Association’s annual conference (OMMA) in NYC is on, and as has been the custom for the last few years, Geoff Ramsey, CEO of eMarketer, gave his trademark opening keynote, “Warp Speed.” This year, however, the pitch felt more like it was running on impulse power. (Sorry, no more Trek jokes, [...]

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