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	<title>Andrew Frank &#187; Cision</title>
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		<title>The Watchdogs List</title>
		<link>http://blogs.gartner.com/andrew_frank/2008/10/17/the-watchdogs-list/</link>
		<comments>http://blogs.gartner.com/andrew_frank/2008/10/17/the-watchdogs-list/#comments</comments>
		<pubDate>Fri, 17 Oct 2008 11:43:46 +0000</pubDate>
		<dc:creator>Andrew Frank</dc:creator>
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		<description><![CDATA[UPDATE: word now comes from Marcel at Radian6 that two of our respondents, Radian6 and Cision, have announced a partnership&#8230; Continuing yesterday’s surge of interest in the dogfood experiment, I’m happy to offer the roundup of rapid responders. Since the responses were unfortunately divided between two blogs, one of which was moderated, the relative order [...]]]></description>
			<content:encoded><![CDATA[<p>UPDATE: word now comes from Marcel at Radian6 that two of our respondents, Radian6 and Cision, have <a href="http://us.cision.com/news_room/press_releases/2008/2008-10-24_cision_social_media.asp">announced a partnership</a>&#8230;</p>
<p>Continuing yesterday’s surge of interest in the <a href="http://blogs.gartner.com/andrew_frank/2008/10/02/which-social-media-monitors-eat-their-own-dog-food/">dogfood experiment</a>, I’m happy to offer the roundup of rapid responders. Since the responses were <a href="http://blogs.gartner.com/andrew_frank/2008/10/16/this-is-not-a-product-test/">unfortunately divided between two blogs</a>, one of which was moderated, the relative order of responses given below is approximate, although I believe the overall timeframe to be accurate.</p>
<p>I probably don’t have to say this, but let me know if you believe there are any errors or omissions here.</p>
<p>Note that this is a more detailed version of the list of respondents posted <a href="http://blogs.gartner.com/andrew_frank/2008/10/03/the-watchdogs-are-alert/">the day after the initial test</a>, and adds some companies that have commented since.</p>
<p>Company<br />
Names<br />
Notes</p>
<p><a href="http://www.visibletechnologies.com/"><strong>Visible Technologies</strong></a><br />
  <a href="http://www.visinsights.com/"><span style="font-size: x-small">Mike Spataro</span></a><span style="font-size: x-small"><br />
First response within minutes of initial post (see Note below). Numerous comments</span></p>
<p>  <a href="http://www.visibletechnologies.com/"><span style="font-size: x-small">David Passiak</span></a><span style="font-size: x-small"><br />
First response within minutes of initial post (see Note below). Numerous comments.</span></p>
<p>  <a href="http://www.visibletechnologies.com/"><span style="font-size: x-small">Blake Cahill</span></a><span style="font-size: x-small"><br />
Note: this thread began when I responded to </span><a href="http://www.visinsights.com/latest-gartner-report-on-social-media/284/"><span style="font-size: x-small">this post from Blake</span></a><span style="font-size: x-small">. Blake also communicated with me via email. Numerous comments.</span></p>
<p><a href="http://www.converseon.com"><strong>Converseon</strong></a><span style="font-size: x-small"><br />
  <a href="mailto:rkey@converseon.com">Rob Key</a><br />
First response within minutes of initial post.</span></p>
<p><a href="http://www.radian6.com/"><strong>Radian6</strong></a><br />
  <a href="http://www.radian6.com/"><span style="font-size: x-small">Marcel LeBrun</span></a><span style="font-size: x-small"><br />
First response within minutes of initial post (both blogs). Numerous comments.</span></p>
<p>  <a href="mailto:chris.newton@radian6.com"><span style="font-size: x-small">Chris Newton</span></a><span style="font-size: x-small"><br />
First response within hours of initial post</span></p>
<p><a href="http://www.umbrialistens.com/"><strong>J.D. Power &amp; Associates (formerly Umbria)</strong></a><br />
  <a href="http://www.umbrialistens.com/"><span style="font-size: x-small">Bill Tuohig</span></a><span style="font-size: x-small"><br />
First response within hours of initial post</span></p>
<p>  <a href="mailto:david_howlett@jdpa.com"><span style="font-size: x-small">Dave Howlett</span></a><span style="font-size: x-small"><br />
First response within hours of initial post</span></p>
<p><a href="http://www.scoutlabs.com/"><strong>Scout Labs</strong></a><br />
  <a href="mailto:jennifer@scoutlabs.com"><span style="font-size: x-small">Jennifer Zeszut</span></a><span style="font-size: x-small"><br />
First response within hours of initial post. (Currently in closed beta.)</span></p>
<p><a href="http://www.relevantnoise.com/"><strong>RelevantNoise</strong></a><br />
  <a href="mailto:jmanning@zetainteractive.com"><span style="font-size: x-small">Jennifer Manning</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://newmediastrategies.net/"><strong>New Media Strategies</strong></a><br />
  <a href="http://www.newmediastrategies.net/"><span style="font-size: x-small">Leslie Bradshaw</span></a><span style="font-size: x-small"><br />
First response within hours of initial post. Noted discrepancy with alternate blog.</span></p>
<p><a href="http://trackur.com/"><strong>Trackur</strong></a><br />
  <a href="mailto:andy@trackur.com"><span style="font-size: x-small">Andy Beal</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://www.cision.com/"><strong>Cision</strong></a><br />
  <a href="http://www.cision.com/"><span style="font-size: x-small">Cision</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://www.nielsenbuzzmetrics.com/"><strong>Nielsen Online (BuzzMetrics)</strong></a><br />
<span style="font-size: x-small">  Elliot Bricker<br />
First response within hours of initial post.</span></p>
<p><span style="font-size: x-small">  Jerry Needel<br />
First response within hours of initial post.</span></p>
<p><span style="font-size: x-small">  Erika Ammerman<br />
First response within hours of initial post (from UK).</span></p>
<p>  <a href="http://www.consumergeneratedmedia.com/">Pete Blackshaw</a><br />
<span style="font-size: x-small">First response within hours of initial post. Follow-up received within days.</span></p>
<p><a href="http://www.enterpriserss.org/"><strong>Enterprise RSS</strong></a><br />
  <a href="http://www.enterpriserss.org/"><span style="font-size: x-small">Israel Kloss</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://www.dna13.com/"><strong>dna13</strong></a><br />
  <a href="mailto:aobrien@dna13.com"><span style="font-size: x-small">Alecia O-Brien</span></a><span style="font-size: x-small"><br />
First response within hours of initial post. Special notice as dna13 was not on the original callout list. Followed up on alternate blog.</span></p>
<p><a href="http://www.marketsentinel.com/"><strong>Market Sentinel</strong></a><br />
  <a href="http://www.marketsentinel.com/"><span style="font-size: x-small">Leon Bailey Green</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://www.buzzlogic.com/"><strong>BuzzLogic</strong></a><br />
<span style="font-size: x-small">  </span><a href="mailto:vcombs@buzzlogic.com"><span style="font-size: x-small">Valerie Combs</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://www.customscoop.com/"><strong>CustomScoop</strong></a><br />
  <a href="mailto:jzingsheim@customscoop.com"><span style="font-size: x-small">Jen Zingsheim</span></a><span style="font-size: x-small"><br />
First response within hours of initial post. Followed up on alternate blog.</span></p>
<p><a href="http://www.popularmedia.com/"><strong>PopularMedia</strong></a><br />
<span style="font-size: x-small">  Ashish Desai<br />
First response within hours of initial post.</span></p>
<p><a href="http://www.techrigy.com/"><strong>Techrigy</strong></a><br />
  <a href="mailto:aaron@techrigy.com"><span style="font-size: x-small">Aaron Newman</span></a><span style="font-size: x-small"><br />
First response within hours of initial post. Followed up on alternate blog.</span></p>
<p><span style="font-size: x-small">  Martin Edic<br />
First response within hours of initial post.</span></p>
<p>  <a href="http://www.techrigy.com/"><span style="font-size: x-small">Bob Pease</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><strong><a href="http://www.biz360.com/">Biz360</a><br />
</strong>  <a href="mailto:dan.kidd@biz360.com"><span style="font-size: x-small">Dan Kidd</span></a><span style="font-size: x-small"><br />
First response within hours of initial post.</span></p>
<p><a href="http://www.motivequest.com/"><strong>MotiveQuest</strong></a><br />
  <a href="mailto:drabjohns@motivequest.com"><span style="font-size: x-small">David Rabjohns, CEO MotiveQuest</span></a><span style="font-size: x-small"><br />
First response within hours of initial post (both blogs).</span></p>
<p><a href="http://vibemetrix.com/"><strong>VibeMetrix</strong></a><br />
  <a href="http://vibemetrix.com/"><span style="font-size: x-small">Adam Green</span></a><span style="font-size: x-small"><br />
First response within hours of initial post (both blogs). Special notice as VibeMetrix was not on original callout list.</span></p>
<p><a href="http://onalytica.com/"><strong>Onalytica</strong></a><br />
  <a href="mailto:flemming.madsen@gmail.com"><span style="font-size: x-small">Flemming Madsen</span></a><span style="font-size: x-small"><br />
First response within hours of initial post. Special notice for responding on both blogs.</span></p>
<p><strong><a href="http://www.sysomos.com">Sysomos</a></strong><br />
<span style="font-size: x-small">  Steve Dodd<br />
First response within hours of initial post. Special notice as Sysomos was not on original callout list.</span></p>
<p><strong><a href="http://www.sportsmediachallenge.com/">Sports Media Challenge</a></strong><br />
  <a href="mailto:jrosen@sportsmediachallenge.com"><span style="font-size: x-small">Jake Rosen</span></a><span style="font-size: x-small"><br />
First response within day after initial post. Special notice as Sports Media Challenge was not on original callout list.</span></p>
<p><a href="http://www.cyberalert.com/"><strong>CyberAlert</strong></a><br />
  <a href="mailto:comcowic@cyberalert.com"><span style="font-size: x-small">Bill Comcowich</span></a><span style="font-size: x-small"><br />
First response within day after initial post. Special notice as CyberAlert was not on original callout list.</span></p>
<p><a href="http://www.clarabridge.com/"><strong>Clarabridge</strong></a><br />
  <a href="http://www.clarabridge.com/"><span style="font-size: x-small">Sid Banerjee</span></a><span style="font-size: x-small"><br />
First response within day after initial post. Special notice as CyberAlert was not on original callout list.</span></p>
<p><a href="http://networkedinsights.com/"><strong>Networked Insights</strong></a><br />
  <a href="mailto:daniel.neely@networkedinsights.com"><span style="font-size: x-small">Dan Neely</span></a><span style="font-size: x-small"><br />
First response within day after initial post.</span></p>
<p><a href="http://www.cymfony.com/"><strong>TNS Cymfony</strong></a><br />
  <a href="mailto:mvangel@cymfony.com"><span style="font-size: x-small">Michelle Vangel</span></a><span style="font-size: x-small"><br />
First response within days of initial post.</span></p>
<p><a href="http://networkedinsights.com/"><strong>Networked Insights</strong></a><strong><br />
</strong>  <a href="mailto:todd.hoskins@networkedinsights.com"><span style="font-size: x-small">Todd Hoskins</span></a><span style="font-size: x-small"><br />
First response within days of initial post. Not focused on monitoring.</span></p>
<p><a href="http://www.brandintel.com/"><strong>BrandIntel</strong></a><strong><br />
</strong><span style="font-size: x-small">  Kevin Joy<br />
First response within days of initial post.</span></p>
<p><a href="www.burrellesluce.com"><strong>BurrellesLuce</strong></a><br />
  <a href="mailto:gnelson@burrellesluce.com"><span style="font-size: x-small">Gail Nelson</span></a><span style="font-size: x-small"><br />
First response within days of initial post. Special notice as BurrellesLuce was not on original callout list.</span></p>
<p><a href="http://www.lexalytics.com/index.php"><strong>Lexalytics</strong></a><br />
  <a href="http://www.lexalytics.com/"><span style="font-size: x-small">Christine Sierra</span></a><span style="font-size: x-small"><br />
First response within days of initial post. Special notice as Lexalytics was not on original callout list.</span></p>
<p><a href="http://www.buzzgain.com/"><strong>BuzzGain</strong></a><br />
  <a href="http://www.buzzgain.com/"><span style="font-size: x-small">Mukund Mohan</span></a><span style="font-size: x-small"><br />
First response within days of initial post. Special notice as BuzzGain was not on original callout list.</span></p>
<p><a href="https://www.thecustomerinsightportal.com/"><strong>The Customer Insight Portal</strong></a><strong><br />
</strong><a href="www.leximancer.com"><strong>Leximancer</strong></a><br />
<span style="font-size: x-small">  Neil Hartley<br />
First response within days of initial post. Special notice as The Customer Insight Portal and Leximancer were not on original callout list.</span></p>
<p><a href="www.waggeneredstrom.com/"><strong>Waggener Edstrom Worldwide</strong></a><br />
  <a href="mailto:dwhiteside@waggeneredstrom.com"><span style="font-size: x-small">Derek Whiteside</span></a><span style="font-size: x-small"><br />
First response within days of initial post.</span></p>
<p><a href="http://www.attentio.com/"><strong>Attentio</strong></a><br />
  <a href="http://www.attentio.com/blog"><span style="font-size: x-small">Simon McDermott</span></a><span style="font-size: x-small"><br />
First response within days of initial post. Special notice as Attentio was not on original callout list.</span></p>
<p><a href="http://www.brandwatch.com/"><strong>Brandwatch</strong></a><strong> </strong><br />
  <a href="http://brandwatch.net/"><span style="font-size: x-small">Giles Palmer</span></a><span style="font-size: x-small"><br />
First response within days of initial post. Special notice as Brandwatch was not on original callout list.</span></p>
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