INSIGHTS

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Andrew Frank

VP Distinguished Analyst
Andrew Frank covers marketing and advertising. As VP Distinguished Analyst with Gartner for Marketing Leaders, Mr. Frank specializes in best practices for data-driven marketing, including how organizations can use data to drive...
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Hi Tech Firms Mull Secession Plans

For years we’ve heard chatter around Silicon Valley about a secret plan to create a new sovereign nation for elite U.S. technology companies and their employees and investors, but now these plans appear to be moving into a new stage. According to unconfirmed reports, the secessionists plan to stake their territorial claim on a contiguous…

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Marketers Ponder the Digitalization of Emotion

Machine Learning is ablaze just now, and marketers are noticing that many of the companies and applications at the leading edge are aimed squarely at the heart of their trade. Google’s DeepMind may be grabbing headlines for winning at Go, but it’s in areas like market research, personalization and recommendations where machine learning is having real…

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The Super Bowl of Ad Measurement

Everybody’s blogging about Super Bowl 50 and advertising, for good reason: it provides an annual measure of the movement of the tectonic plates of media as the massive continent of TV collides with the unstoppable movement of digital. With so much power up for grabs, an inevitable question is: which team is winning? It’s broadcasters…

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Adding Depth to Customer Experience

When 3D TVs made their big push at CES back in 2011 I was among the skeptics. Lack of programming was a huge barrier of course, but mostly it was the glasses: not just too expensive, clunky, and unreliable (the active types at least), but for me there was something else: they were too flagrantly…

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Steve Jobs, 1955-2011

Science fiction has often treated the notion of machines developing a human-like understanding of the world as a precursor to Armageddon. Steve Jobs set humanity and its machines on a course toward a happier outcome. He humanized computing. In a way that directly challenged the popular notion that machines are by nature embodiments of rigid,…

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How to Fix the U.S. Economy: A Mad Proposal

“Employers Say Jobs Plan Won’t Lead to Hiring” announces the NY Times and we all know why: businesses won’t start hiring until people start buying. We need a stimulus that stimulates demand. In the past, that’s usually meant spending on programs that put cash directly in consumers’ pockets in the form of tax rebates or…

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Disasters Highlight Telecom Tensions

Earthquakes and hurricanes may damage lives and property, but they sure don’t hurt the broadcast news business. The serial crises of the summer of 2011 are generating ratings spikes among news channels, with the earthquake driving a 246% jump among Washington DC stations and  the Weather Channel seeing a 288% lift from hurricane Irene. Beyond…

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Canoe Needs a New Direction

AdAge reports that Canoe Ventures’ CEO, David Verklin, is leaving the company. Verklin, a charismatic ad industry veteran who ran Aegis Group’s Carat agency for a decade, has been the public face of the company almost since its inception, and his departure signals a likely change of direction for an organization that has struggled with…

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At 4A’s CreateTech: “We Make Marketing Platforms”

The 4A’s inaugural CreateTech event on Friday was an eclectic look at the emerging “creative technologist” role, and the many ways technology is changing the ad agency business. An overarching theme was this: advertising is a relatively small part of what creative technologists do, and perhaps even a shrinking part of what many ad agencies…

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Nielsen Blunder Underscores Internet Growing Pains

Given the world’s pre-occupation with America’s midterm election results and QE2 financial news last week, Nielsen picked a relatively good day to reveal that it had been systematically underreporting Internet traffic due to a technical error involving long URLs. As a result, some who were impacted may have missed it. As reported by AdAge’s Michael…

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