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Entries Tagged as 'social media'

Should Companies Escape from Facebook or Escape from (Self-Proclaimed) Social Media Experts?

by Andrea Di Maio  |  November 19, 2012  |  1 Comment

A few days ago Italian web pundit and entrepreneur Marco Camisani Calzolari published “Escape from Facebook“, which was widely announced on social media and presented, in its Italian version, at the Lower House in Rome. Camisani Calzolari has been recently in the international news for his research on fake followers, which raised substantial interest as […]

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Category: social networks in government     Tags: ,

Hurricane Sandy Confirms the Tactical Nature of Social Media

by Andrea Di Maio  |  October 31, 2012  |  6 Comments

Like many natural and man-made disasters before it, Hurricane Sandy has shown once again the power of social media to keep people informed, to coordinate rescue efforts and ultimately save lives. There are countless stories already about how Facebook, Twitter and other social media platforms have helped people in need, reassured their relatives that they […]


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Why Bother If Social Media Communities Die?

by Andrea Di Maio  |  October 24, 2012  |  2 Comments

Earlier this morning I had a session on “Should Social Media Be Enterprise or Personal Tools” at Gartner Symposium in Orlando, where I made the point that social media endeavors can provide sustainable values only by blending personal, enterprise and community purposes . One interesting comment from the audience was that quite often communities created […]


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The Downside of Taking Ourselves Too Seriously on Social Media

by Andrea Di Maio  |  August 9, 2012  |  5 Comments

Yesterday I had an interesting and revealing experience about the dynamics of social media. One of my contacts in Facebook, a consultant in the Italian banking sector and a mercurial blogger, posted about a device that he connects to the TV set and emits a quite bright blue light even in standby mode, which is […]


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Questionable Research Turns Into Drama, But Exposes a Real Issue

by Andrea Di Maio  |  July 23, 2012  |  3 Comments

A while ago I wrote about a research by Italian entrepreneur and contract university professor Marco Camisano Calzlari  claiming that a substantial percentage of Twitter followers for some large corporation would be “bots”. There was quite some debate at the time about how founded his results were: looking at the metrics described in his paper, […]


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The Essence of Collaboration Is Selfishness

by Andrea Di Maio  |  June 28, 2012  |  16 Comments

The tons of virtual ink that are being used to discuss e-participation, e-democracy, social organizations, enterprise or government 2.0, social media and collaboration seem to assume that everybody is moved by an unstoppable desire to collaborate with others. Vendors, consultants, social media gurus, politicians, communication professionals and amateurs all depict a compelling future where the […]


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Is Social Media a Corporate or a Personal Tool?

by Andrea Di Maio  |  January 9, 2012  |  11 Comments

During the Christmas break I have been reading “The Social Organization”, an excellent book written by two distinguished colleagues of mine, Anthony Bradley and Mark McDonald, which looks at how organizations in different industry sectors can take advantage from social media more strategically than many do today. The book leverages a lot of Gartner research […]


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People Are People: This Is Why Governments Struggle with the Use of Social Media

by Andrea Di Maio  |  November 8, 2011  |  1 Comment

My busy first day at the Gartner European Symposium in Barcelona ended with a quite interesting round table with a few clients on the topic of social media in government. Almost immediately we ended up discussing about the distinction between internal and external use of social media. One attendee shared that, despite the success their […]

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There Is Still A Long Way to Go to Get Value from Social Media in Government

by Andrea Di Maio  |  November 7, 2011  |  Comments Off

I just ran a workshop at the Gartner Symposium in Barcelona about the use of social media. In the workshop I raised for questions: Do your social media policies cover different roles and how? – This was meant to discuss whether participants’ organizations have only a blanket social media policy that applies to all employees, […]

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Category: web 2.0 in government     Tags: , ,

Highlights from Government at Gartner Symposium: New and Old Realities

by Andrea Di Maio  |  October 20, 2011  |  Comments Off

As the end of the largest Gartner Symposium ever is approaching, I thought I would like to share some of the take aways from interacting with hundreds of government clients over the last four and a half days: Smart Government Serious budgetary concerns are percolating through US federal government agencies and, while state and local […]

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