Andrea DiMaio

A member of the Gartner Blog Network

Entries Tagged as 'government 2.0'


Will A Breath of Fresh Air Rescue Open Government from Life Support?

by Andrea Di Maio  |  December 16, 2011  |  Comments Off

The struggling open government initiative that the federal US government launched last year may receive better funding than it did for the current fiscal year. As reported by NextGov and in blog post by the Sunlight Foundation, the current appropriation bill may grant $12.4 million, more than 50% more than the $8 million received this [...]

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Category: open government data web 2.0 in government     Tags: ,

The Important Difference between Citizen Access and Citizen Engagement

by Andrea Di Maio  |  December 8, 2011  |  3 Comments

A few days ago I had an inquiry with a local government organization that operates in a vast and sparsely population territory. Their problem is how to reach out to citizens with information about their council activities and give them the opportunity to engage  without having to physically participate in meetings. My first reaction was [...]

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Category: social networks in government web 2.0 in government     Tags:

The Best Government Social Media Guidelines So Far Come from New Zealand

by Andrea Di Maio  |  December 1, 2011  |  13 Comments

I just browsed through two documents that were published by the New Zealand government: Social Media in Government: High Level Guidance, targeted to organizations that “are trying to decide if they should use social media in a communications, community engagement, or a policy consultation context”; and Social Media in Government: Hand-On Toolbox, targeted to practitioners [...]

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Category: social networks in government web 2.0 in government     Tags: ,

Canadian Government Web 2.0 Guidelines Are Disappointing

by Andrea Di Maio  |  November 23, 2011  |  4 Comments

While I was traveling in Australia I saw some Twitter traffic about the long-expected release of the Guidelines for External Use of Web 2.0 by the Canadian federal government. I had the pleasure of discussing this topic with officials at the Treasury Board and in other agencies quite a few times over the last couple [...]

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Category: web 2.0 in government     Tags: ,

A Politician Who Understands the Tactical Nature of Gov 2.0

by Andrea Di Maio  |  November 23, 2011  |  6 Comments

After one and a half year I had a chance to meet again senator Kate Lundy, who is now the Australian Parliamentary Secretary for Immigration and Cultural Affairs. She has been a very vocal supporter of government 2.0 and always passionate with innovative ways to use technology to engage citizens. While her new responsibility and [...]

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Category: cloud web 2.0 in government     Tags: ,

Did Information Technology Get Us into This Mess, and Can It Help Us Out?

by Andrea Di Maio  |  November 17, 2011  |  1 Comment

Over the last few months we have been witnessing a deterioration of sovereign debts, the vulnerability of financial services organizations, a new slowdown for the economy, high unemployment, social tensions in countries that need to implement unprecedented austerity measures. Despite all this, the IT industry seems to be doing remarkably well, and the pace of [...]

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Category: e-government Europe and IT     Tags: ,

Apps4Italy: Playing with Toys Rather Than Solving Real Problems

by Andrea Di Maio  |  November 11, 2011  |  2 Comments

Like many other countries, Italy has launched its Apps4Italy contest (deadline is January 10, 2012). This is promoted by the Italian government and other organizations, such as the Piemonte Region and a few Internet-related associations. It is looking for further sponsors, whose participation would allow to increase the amount available for prizes. Organizations providing data, [...]

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Category: open government data     Tags: ,

There Is Still A Long Way to Go to Get Value from Social Media in Government

by Andrea Di Maio  |  November 7, 2011  |  Comments Off

I just ran a workshop at the Gartner Symposium in Barcelona about the use of social media. In the workshop I raised for questions: Do your social media policies cover different roles and how? – This was meant to discuss whether participants’ organizations have only a blanket social media policy that applies to all employees, [...]

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Category: web 2.0 in government     Tags: , ,

In How Many Ways Can Governments Be Smart?

by Andrea Di Maio  |  October 19, 2011  |  1 Comment

Another interesting client meeting at the Gartner Symposium in Orlando with the CIO from a technology progressive city in the south of the US. The CIO told me that the mayor is pushing for the city to become smart (or smarter), and I couldn’t resist asking what smart means for them. The answer was: anything [...]

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Category: smart government web 2.0 in government     Tags: ,

Some Governments Can Teach Social Media Lessons to Commercial Enterprises

by Andrea Di Maio  |  October 13, 2011  |  Comments Off

Today I spent my morning at the IAB Forum, a large conference and exhibition that is held in Milan with companies and professionals in the advertisement and communication business. Quite a different crowd than what I am used to as a government analyst. I was scheduled to speak after the Milan city manager, and a [...]

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Category: social networks in government web 2.0 in government     Tags: ,