Andrea DiMaio

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Entries Tagged as 'e-government'

When E-Government Services Still Suck

by Andrea Di Maio  |  August 30, 2010  |  1 Comment

Those who read my blog know that from time to time I digress from my global coverage and report personal stories that take place in my country (Italy) as they relate to the themes of my research. This is one of those posts, so anybody who is not interested in sharing my struggle as a […]

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Category: e-government     Tags: ,

Help Gartner Define Its Government Research Agenda for 2010

by Andrea Di Maio  |  November 8, 2009  |  6 Comments

As the agenda manager for the government research team in Gartner, I am in the process of gathering input from clients and non clients about the areas we should be researching about in the course of 2010. You are welcome to respond to our survey, which asks three very simple questions: What are your top […]


Category: Gartner research agenda     Tags: , , ,

Europe Moves Toward a Vision for 2020: Too Little, Too Late?

by Andrea Di Maio  |  March 24, 2009  |  4 Comments

I just saw the report Value for citizens – A vision of public governance in 2020, which has been produced under the auspices of the European Commission to support discussion and work for the so-called “post-i2010 debate”. i2010 has been the European Union policy framework for activities on the Information Society and digital economy, including […]


Category: scenario planning social networks in government     Tags: , , , , in the Cloud? Yes and No

by Andrea Di Maio  |  March 3, 2009  |  Comments Off

Last week the US General Services Administration announced (see article) that it will be moving the official US government web site to an infrastructure operated by Terremark, which will host the web site in its data center in Culpepper, Va.  This will provide GSA with great flexibility in managing its web sites without having […]

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Category: cloud     Tags: ,

Obama’s CTO Candidate May Become CIO

by Andrea Di Maio  |  February 5, 2009  |  1 Comment

According to press reports, the much awaited CTO position in the new US administration are that one of the top candidates may actually fill the role of Director for E-Government and Information Technology at the Office of Management and Budget. Vivek Kundra, who is the current CTO of the District of Columbia (and who featured […]

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Category: e-government     Tags: , , ,

Tax City or Tax Square? Better a Tax Bus

by Andrea Di Maio  |  November 11, 2008  |  Comments Off

As promised, here is one of the conversations I had with clients while in Cannes at our Fall Symposium. The client was from a tax authority in one of the Scandinavian countries, and told me about an idea they are playing with. They are planning to develop a virtual tax city; where taxpayers – both […]

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Category: e-government social networks in government     Tags: ,

The power of scenario planning: sadly, we got it right

by Andrea Di Maio  |  October 8, 2008  |  2 Comments

Three years ago Gartner published a series of research notes about governments would use technology in year 2020. To develop this research we used traditional scenario planning techniques, building four possible scenarios according to the combination of two uncertain and independent forces. The first one was the attitude of citizens towards privacy (ranging from permissive […]


Category: e-government     Tags: ,

A question that both US presidential candidates did not answer

by Andrea Di Maio  |  September 29, 2008  |  4 Comments

Like many people I have been listening to the debate between Obama and McCain. The third question that the moderator asked was “Which part of your programs will you have to give up in order to pay for the financial rescue plan (i.e. the 700 billion dollar bailout)?”. Both candidates stressed what they will certainly […]


Category: Uncategorized     Tags: ,

And Now… Shooting E-Government Surveys

by Andrea Di Maio  |  September 20, 2008  |  Comments Off

In a previous post I recalled my doubts about the accuracy and usefulness of those surveys that try to rank different jurisdictions. The latest ones – respectively ranking US states and countries worldwide – were published by Brookings Institution (until 2007 by Brown University) and unsurprisingly both got press exposure and raised questions by some […]

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Will Government Portals Thrive or Fight To Survive?

by Andrea Di Maio  |  September 16, 2008  |  8 Comments

As some of this blog’s readers might know, back in January 2001 I wrote a research note entitled “Why Today’s Government Portals Are Irrelevant”. In that note I said that “the infrequent nature of G2C interaction and the possible role that intermediaries and aggregators in the private and nonprofit sector may play, casts doubt on […]


Category: e-government web 2.0 in government     Tags: ,