Andrea DiMaio

Over the last year or so I have had several conversations with some Gartner clients as well colleagues about how government organizations should address social media, which have shown apparently divergent viewpoints.
One school of thought suggests that the use of social media should be carefully planned and controlled by government, and that having a sufficiently [...]

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After two exciting weeks in North America where I discussed social media in government, I found a somewhat quieter environment among our clients at the Gartner European Symposium in Cannes.
There does not seem to be a real sense of urgency. Engaging citizens remains a noble aspiration but few would consider doing it by reaching out [...]

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Over the last several months I have been writing extensively, both on this blog and in our client-focused research notes, on the characteristics of what many call government 2.0. Citizen-drive, employee-centricity, open data availability, emergent architectures are all key features. But I have always tried to figure out which of these characteristics is the most [...]

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I spent two very intense weeks in the US and Canada, meeting hundreds of clients at all government levels on the topic of social media. I started in Orlando with chatting in the backstage and then on stage with Vivek Kundra, the US CIO, then I had countless one-on-ones and round tables with clients from [...]

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Over the last several months I have stressed both the promise and the danger of the many activities around the use of web 2.0 technologies in and by governments, currently nicknames as “government 2.0” (incidentally, I am working on a research note with a formal Garner definition of this term).
Most of my criticisms to some [...]

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Over the last few months, in client conversations or blog discussions, it has become apparent to me that some of us look at the impact of web 2.0 on government – also nicknamed “Government 2.0” – from the wrong perspective.
Many think about how government as an organization (or actually a set of organizations and institutions) [...]

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Although I rarely touch on politics on this blog (I am neither qualified nor interested), I found a news that shed some light on the struggles and contradictions of what many define “Government 2.0”.
Tom Steinberg of MySociety, who has been one of the minds behind the seminal Power of Information Report – which started to [...]

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This morning I read quite a refreshing post looking at numbers about traffic and relevance of government web sites compared to others (search engines, social sites, retailers, sport, music) and finding out that they are not as popular as all the enthusiasts of e-government and now government 2.0 seem to believe.
I did a similar analysis [...]

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I just read an interesting article postulating that Brits would be better off than Americans when it comes to open government. Referring to the call that the UK Cabinet Office is making to application developers for yet another Appsfordemocracy-like initiative, the article says that the greater maturity of freedom of information in the US with [...]

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As some of you might know, Gartner is holding its annual Symposium and IT EXPO in Orlando, FL between October 18 and 22, 2009. This year we have a lot of sessions on government IT, covering hot topics such as Web 2.0, Social Media and Cloud Computing.
But the highlight of the event will be a [...]

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